The rooms were dirty, one had plaster dust on everything. The jets in the spa were broken, the waffle machine was broken. My nephew pulled the door handle to the bathroom instead of pushed and it slid off. I don't think it was actually attached with any kind of hardware. My wife had white floaties in the glass she tried to use and none of the dishes were actually clean. So we bought some paper plates and cutlery from the Walmart down the road. There was a raw sewage smell the morning of our checkout that was apparently coming from the laundry room. The channel guide either wasn't working or wasn't a feature as all you could see was the channel name with no program info. None of the water dispensers on the ice machines work. The mattress on the double pull out are maybe 6 inches thick. Nobody slept well and I won't be coming here ever. I will say the staff was courteous and helpful. Oh, and we arrived about 30 minutes before check in but were told the rooms were still being cleaned. Which is fine but we had been sitting in the lobby for 45 minutes while a few others who'd just arrived were checked in and given keys. I had to go up and get in line to talk to the clerk again to be helped, as did 2 other parties waiting on rooms. I had a function at 4 and expected to be able to check in at 3 to get to my destination on time.