Overall Ratings & Reviews White Mountain Cottages

We would stay again. There are some maintenance items that are in need (TP holder falls off, screen door opener/holder is falling off), other than that it was clean and comfortable.

It’s ok. We had to track down a number to have the heat fixed. Once we got in contact it was resolved but the check in without people isn’t super. The place is decent....just needs a little TLC

Great location. Comfortable beds!

Very nice cottage for the area

Had a good time at this cabin. The inside was decorated well and the bed was large and comfortable. The photos online were slightly misleading as we thought we would atleast have a microwave but only had a very small, warm mini fridge. There was no mention that fire pits and grills wouldn’t be available until June 1st

This was a birthday night getaway for myself. It was just what I needed. Perfect! Easy checkin and checkout!

Cute little spot. We slept 4 comfortably (2 bedrooms). Bathroom is small, but it was expected. Thermostat-controlled gas wood stove is a nice touch. Living room is nice to have. Great value!

This was, by far, the worst place my wife and I have ever stayed at. The cabin is super small. Every window and door was drafty so the cabin was never as warm as you'd like it to be in the winter. There was a tree hitting against the cabin due to high winds that would make it feel like the cabin was going to cave in. The bathroom was unfinished. You could see the plumbing for the shower like they didn't even attempt to hide it. The best part was the shower didn't have cold water hooked up to it. So your shower was either super burning hot or super burning hot. The floors were always freezing. No indoor place to put your snowy shoes so the floor is always covered in salt or water. My wife and I had to go buy crocs specifically so we didn't have to step barefoot on the floor. The most shocking part of this whole experience was that they're legally allowed to have humans stay there. How these people are still in business is beyond me. I'd rather sleep in my truck next time.

The Worst Stay We've Ever Had – Unsafe, Negligent, and Unacceptable I never write bad reviews. I always try to see the good, even in the worst experiences, because I’ve worked in service my whole life and understand how tough it can be. But our stay at White Mountain Cottages was so beyond unacceptable that I feel obligated to warn others. From the moment we arrived, it was a disaster. The floors inside the cottage were wet and waxed, making them incredibly slippery. My partner and I both slipped and got hurt, which should never happen in any accommodation that claims to be safe. The noise levels were unbearable, with no effort made to maintain a quiet environment. But worst of all, there was zero communication from management, and the parking lot was NEVER plowed—despite being in an area where heavy snow is expected. On the morning of checkout, things went from bad to dangerous. Even 20 minutes AFTER the mandatory checkout time, we were still snowed in. The exit was completely blocked, making it impossible to leave safely. No staff were present to assist, no plowing had been done, and no instructions were given on how to handle the situation. This is beyond bad service—it’s outright negligence. If you care about your safety, comfort, or even just being able to leave on time, do not stay here. There are far better options in the area that will actually take care of their guests.

Cute little cottage. Love the fireplace.

It was so quiet and homelike and very quaint. Bathrooms were kind of small, but they worked and that's what counts. Mycareg it was broken, but I reported it to maintenance on my way out. I would definitely rent a cottage again -, i woul definitely recommend thus property.

Very cute, good location.

Loved my cabin. Rented it from 1/18 to 1/20. It was perfect for the both of us. The bed was super comfortable and the fireplace gave it the ultimate romantic touch. Will definitely be back.

I really wanted to like thinks place more than I did as the cottages are old school and very cool looking, nice gas fire place in the room (a bit noisy in the middle of the night) but the lack of any bureau/dresser for unpacking clothes, and no hot water (even when Lesley it running for some time) made it very challenging, especially after a long day on the slopes

Pros For the price it's a decent stay. Cons No hot water so showering was out of the question Couple of things that would be nice coat hooks or a small dresser Also I booked a two room king but it was only a single room and bathroom

Terrible didn’t even stay, checked out after 2 minutes. Hotels.com refuse to post my real review three times so this is the shorten version. Don’t stay.

Customer service is excellent. Our extended stay has been great. I would recommend booking here to others.

Everything was great! Communication was great, answered all our questions over the phone and was very friendly and helpful. Some minor upgrades would be recommended ( such as, bathroom toilet loose, bathroom door knob loose, small holes in ceiling, light water damage on corner floor. ) None of these things affected our stay. In fact, we decided to stay an extra night! I would recommend this property to family and friends. On another note, there is a mini fridge in cottage #10. We were unaware of this before our stay, and this was a nice bonus.

Stayed here December 14-16th. Communication for check in/out was excellent. Cabin was spacious and clean. Bed was very comfortable. Fireplace provided more than enough heat. Bathroom was small but clean. Well worth the money for a central location. Would definitely stay here again.

Thanks for another great stay