Overall Ratings & Reviews Cap Sante Inn

This is a type of hotel that is typical for a small fishing town that Anacortes ultimately is. It's not fancy, it's not modern, but it's clean. And that's all you really need for a hotel like this. The bonus star from three to four stars is how helpful the check-in staff and ownership is. I arrived unexpectedly, well after their office closed, and not 10 minutes after I booked on Expedia. I called the manager and I was in my room 3 minutes later. I've stayed in in $500 a night, five star hotels who had far worse service.

Got our 2 rooms late in the day. Friendly check-in. A nice older establishment at a long established resort town on the Washington coast. Very close to lots of eating and shopping. Would stay again.

Nothing did not make the trip. Due to making a mistake on my dates. Not happy with no refunds whatsoever.

Old motel but clean. No lobby or any amenities. They did sent me a digital check in wanting photos of my Drivers license and credit card. Since I already paid through Hotels.com this was a big red flag and I will let them know before I leave.

Property was poorly maintained overall. The management was kind.

Very friendly staff

Stained sheets, dirty carpet and uncomfortable beds.

I called to find out how to check in after hours and the woman that answered the phone said she would just wait for me to get there. She did, checked me in and was wonderful! Very kind, helpful, cheerful, and so nice. The room was nice and clean. I missed the last boat home and this was a nice place to stay. Will stay again!

At first glance the photos made it seem ok. Maybe an affordable place for a last minute stay? Learn from our mistake. It’s worth a little extra to avoid the noisy, dirty, unsafe roadside motel vibe while staying in quaint Anacortes. It’s the kind of place that makes you want to sleep in a sleeping bag and not actually touch the bed. At the very least bring your own pillows and bedding, keep your shoes on at all times, and don’t bother complaining to the management unless you just want more frustration. We canceled our booking after one night and took the non-refund hit.

location

It was clean. It’s located in a great area

Great downtown location. Decent price.

Good value

I made my reservation through Expedia for the same day late in the afternoon/early evening and paid ahead for my stay. Due to ferry schedules, I arrived at the motel late in the evening. When I arrived at the motel the office was closed and not scheduled to open again until 11:00AM the next day. There was no key box or way to contact the management. I had to find and pay for another hotel, one that offered full service. I expect Expedia or Cap Sante to refund my pre-payment of $105.06.

Close to Marina and Safeway so we could catch our whale watch charter. Right off the main thoroughfare so it is a bit noisy from the road. Our room was across the street from the main property and we had no one above or on either side of us so it was quiet. I had requested a first floor room, which they accommodated. That was great, although first floor rooms are for pet owners so the condition of the furniture, doors and bedding showed a lot of use.

It ok

staff are friendly, room is clean, and location is very convenient.

The location is great, staff is friendly and helpful.

We checked in to a curt front desk receptionist. The next day our door lock was broken. As the office was closed at 9:45 am we were given a temporary key. We were away all day for a big event. At 9:30 pm we received a call from a yelling manager insisting we return immediately with temporary key. Everyone at our otherwise quiet dinner could hear her. We returned to being locked out of our room. Police were called. We were only allowed back in to our belongings and paid for room once we apologized?!? For poor management, broken locks, criminal egos? We are not sure but will not be going back. Reviews about an older property, hard pillows and noisy refrigerators are accurate. What a shame as it has changed hands and was well liked before the new management.

Excellent stay! The room was huge with a refrigerator, microwave and table to eat at. You can’t beat the location! Staff was nice as well. I will stay here again.