Would highly recommend for families visiting Osaka.

Nice and clean

Great location and clean environment

Started a bit roughly as i didn’t receive mail for entering into the building and checkin procedures… took almost 30-40 minutes to connect to helpline and getting checked in.. room was quite good size with kitchen washing machine and the inbuilt clothes dryer in the bathing area. All in all it was a good experience

Everything was clean. They left 4 of each thing for my group of 4 😁

Around the hotel a lot of places don’t like foreigners so limited restaurants, kind of far of everything but there is a lot of transportation options. Horrible to find the hotel the gate is hidden behind a lawson they definitely need to have better communication about how to get there, we also never received the code and it was a self service so get inside the hotel was a nightmare, they also don’t answer the costumer service phone

The property is new and clean. Located right next to the station. The train noises through the night is very loud, but you kinda get accustomed to it by the fourth night. We didn’t get our email with the check in codes the day before arrival, but it was good the communication was very fast upon emailing.

This is such a great way to live like a local! There are convenience stores (I actually sent my carry-on suitcase to the airport via the Family Mart across the street), grocery stores, and restaurants (including a yummy bento place) nearby, along with 2 convenient train stations. You’re actually very close to Osaka Station (2 stops away), so if you plan to go to Kyoto for the day, it’s pretty convenient. The room itself is spacious. You have your own kitchen and a nice tub, and I got a room with a balcony. You’re right by the train station, so if you’re sensitive to noise, make sure to request a room that’s located further away from the side of the building, facing the train station. I found check-in and check out to be very easy, and whenever I had a question, they got back to me pretty quickly. Also, I stored my luggage using their locks and didn’t have any issues. I would definitely stay here again for the location, space, and price point.

Nice , clean

It nice having the washing machine Room had great view and close tho train stations and food options

We had a comfortable stay at this hotel. Highly recommended. The facility looks newly renovated.

First time staying at a hotel where there's no front desk and I was a bit nervous. I had not received a confirmation number but as soon as I reached out to Expedia, it was taken care of. The check-in process was easy and I had no issues.

It’s very conveniently located. 2 minutes walk to Sennichimae Subway Station and 4 minutes walk to JR Osaka Loop Station. There are three convenient stores and a supermarket all within a couple of minutes walking distance. There are also a lot of dining options nearby.

Great location, easy instructions to get in, close to trains, restaurants, konbinis. Everything is well taken care of and laundry is very easy. I would def stay here again in Osaka

Very uncomfortable beds everything was very small but i am 6'7" tall so woke up with soar back every day. Felt like a small place for a family. Very dusty. Walking distance places to eat and access to train. Train station had many places to eat and shop..

Great location. I wish they have a desk or table in the room. My husband is 6'3" and over 300 lb. We could not sleep comfortably on the double bed they provided us, but the sofa bed in the room was very comfortable.

Such a great little apartment. Very comfortable in size for my family of 4, however the fold down couch wouldnt have been able to accomdate my kids of they were much bigger (10&11yo). The couch and beds were quite hard, and we found the pillows very thin and uncomfortable (however we noticed this about the pillows at nearly everywhere we stayed in Japan). The bathroom was great and loved the bonus of having a washing machine. Close to the train station and several convenience stores. We didnt find it too noisy over our 3 night stay. The walls were thin but the neighbours werent too bad and we tried our best to keep noise down too. Would stay again.

Overall, Bon osaka west exceeded my expectations. Whether you’re traveling for business or leisure, this hotel offers a clean, accessible, and welcoming environment. I highly recommend it and would definitely stay again!

Spacious and clean apartment in Osaka. The apartment is really big by Japanese standards, and allows for a comfortable stay. Around the apartment are a metro station and a train station (which is very noisy from 7am) which takes you to the center of Osaka within 20 minutes. There are a lot of cheap and good dining options around, and a supermarket.

This was a very nice space in a great neighbourhood, close to transportation that connected to everywhere we wanted to go. Management was very responsive. 10/10 would stay there again. We were, in fact, sad to leave