Overall Ratings & Reviews The Warehouse

We have just returned from our stay at the warehouse. Upon arriving we were “greeted” by a man who was stood right in front of the main door smoking. After he watched us for around 5-10 minutes, trying to find the correct place to park, he then decided to approach us and stand in front of the car and stare at us. It was very uncomfortable and made us feel very uneasy. Once we had managed to check into our room, we were very disappointed with the standard of the room. The furniture was very outdated and in need of a replacement, the kettle was yellow, the mattress was full of springs and the bathroom was mouldy. Unfortunately we won’t be returning again. Very disappointed and not as described.

I appreciated the welcome call I received from the staff, guiding me to find the hotel, which was nice and easy. I did have to wait outside a little, as the instructions on how to enter aren’t quite that easy to understand, but only a couple of minutes and I was greeted. I was shown to my room, which was fine for one night. I slept really well, the room was nice and warm and the bed was fine. There was a nice hot shower and decent bathroom. The only reason for not scoring 5 stars, was due to the bathroom cup not seeming too have been washed, as it had some toothpaste at the bottom. For a cheap one night stay, it was perfect. You might wish to let taxi companies know you’re there, as they seemed to argue with me that you existed! The driver was insistent I was going to a neighbouring hotel!!

Quiet and comfortable, with an exceptional value for money. Nice look and reasonable space. Hot drinks and snacks provided, plus fridge. Very close to town centre and easy to access / park. Only minor negative was a noisy hot water pipe, which only happened infrequently, otherwise an excellent time had by all.

It was a nice stay. The lady on the phone was helpful and the porter was friendly. If you are driving there, I would get the post code to the Globe and Crown as its easier to find the warehouse car park from there

Cheap priced accommodation. Close to town centre. Parking available. Clean and comfortable. Very friendly accommodating staff

This is a real find. Quaint and quirky. Just the right room for an overnight or short stay . Unusual building being over 500 years old and really close to the town centre. It was clean , comfortable and warm. Staff very helpful and friendly . Highly recommended

No staff. No heating

Good central location

The service overall was really good, we arrived after check in time but communications were good. The room however was awful, it smelt dank, poor quality decoration and a poor shower. The bed was horrible. I could feel every spring, if you moved the whole hotel would know, it was that bad. Some of the bed toppers had some interesting stains😳. Would I stay there again???..No. we arrived at 22:30 after a long drive from Cornwall. The night porter kindly stayed up to let us in, at that point we just needed rest so no point in arguing. We left early the next day so had no interaction with any sort of management.

This property is very very basic, and the entrance is in a car park which when we arrived in the early evening was populated by drunks. The rooms the themselves are basic but clean. The property is popular with contractors and the car park was very busy with vans. Quite noisy at night as it’s next to a club or late night club. It’s very cheap for the town centre and the quality is reflective of the price.

Nice old building with very friendly host.

Amazing on site manager. Lot of good advice and recommendations! Room basic but good and clean