Parking very good, a lift would.be good

Very pet friendly, parking perfect

Lovely clean room and a problem free check in. Elford House is in a great location and only a few minutes walk into the town. Would stay again

Lovely large house with self contained rooms which had everything you would need for an overnight stay The actual house was warm when we arrived but our room was freezing. There was a radiator in the room but it was off and didn't come on when the valve was turned to warm We were actually sat with our coats on before we left to go out

Room was extremely spacious, with very good amount of storage space.

Room was ok n clean

Property was excellent overall but it was not busy could see parking being a bit tight if busy

Perfect room and location. We will book again next time we are in Whitby and recommend to friends too. The room only works perfectly, but dont leave your key in the room like we did!! Housekeeper was amazingly and came and let us in, thanks so much!!

I really liked this, used to live in Whitby so like coming home. The food is excellent apart from Trenchers which was down on last years although the service was good. My bedroom was superb - beautifully done using all options there for you. Many thanks for a lovely time. Jane Brown

Check in was effortless with a keysafe and communication with the code was easy. Room and en-suite shower room very clean. The shower itself was a small cubicle and my partner, broad shouldered man, had a bit of a tight fit using it. Curtains didn't stop any light so from daybreak at 5am the room was too bright. Double room for two nights with coffee tea and kettle were very important for us, however the coffee consisted of 6 small sachets of Nescafe which we used the first day and nothing was topped up - I bought a jar of coffee. This was marketed as a Deluxe room, but really it was only standard.

Spacious room(5) £137 to expensive No sockets they were hid behind bed Toilet door hadle hanging off Toilet not flushing properly No way a deluxe room Too noisey and banging on floor from above most of night. Wont be staying there again I thought we would be getting continental breakfast at that cost None existent staff Disappointed 100%

I booked and paid for a room with city view. I got a basement room with no view. The landlord failed to respond to my texts trying to sort the room. Landlord could not be bothered poor property poor room poor experience

Stay on top floor, lots of stairs to climb, my husband had to help a couple with their cases as they struggled with the steps and carring their suitcase, would recommend booking lower ground floors if limited mobility, otherwise a lovely guest house,keys in a box ready for you to pick up, communcation via text and emails. Just a niggle from me would like to have seen a selection of herbal teas as i dont drink tea of coffee, a good 5 mins walk to the town but we knew this on booking so didnt bother us.

The room was great for our needs, very spacious with comfortable beds and a large bathroom. I was holidaying with my teenage granddaughter and the twin beds gave us plenty of room. It was about a 10 minute walk to the harbour (anout 30 minutes to walk back, it's a very steep hill! Dont believe google maps that says mostly flat!) There is a bus stop outside the hotel but we didn't use it. However, on our last evenung we had a taxi and it was £4.50.

Room 10. The shower did not work and obviously hasn't as the cord to switch on is not just broken but has been removed. Otherwise the room was ok.

The stay was comfortable the only thing was that we were there with our dog but were put in a top floor room. I did try to change rooms but they were the only dog friendly room available which made things slightly difficult taking dog out on bathroom breaks.

The check in procedure was bad. No person on hand to give me information or door key. The access code and room number were only provided a few minutes before check in time. This gave me a lot of concern before arriving. Also could not get in touch with anyone by phone.

Room was ok, met expectations for the value. Priority for us was parking on-site. Bathroom modern and clean, room was very spacious. Would have been nice to have a King-size bed rather than double. Stairs / Landing could do with some modernisation.

Can't fault the place, had 11 of us, not one complaint, if in whitby again we will stay here.

Very nice place, quiet and peaceful, however the room was advertised as double deluxe room but the room was tiny, very nice but tiny