Overall Ratings & Reviews Grand Hyatt Deer Valley

An amazing stay. Live the views and the pool. Too bad it rained the whole time. But it’s a great place close to the lake at Jordanelle. Will be back

Overall the Grand Hyatt was absolutely beautiful! It is in a newer area with beautiful views and fun amenities. Our kids especially loved the kids game room, my wife loved the coffee shop, and I personally loved the gym. The only issue was the main floor wing had a sewage smell. Hope to come back and enjoy when this is solved.

The Grand Hyatt at Deer Valley is a beautiful and secluded resort with breathtaking views of the Jordanelle Reservoir. We stayed over the July 4th weekend and would absolutely consider returning. That said, there are a few areas where the experience could be improved. The main restaurant, Remington Hall, fell short. We dined there for both lunch and dinner and found the food and service to be subpar. At breakfast, the staff was clearly overwhelmed. It took over an hour to receive our meals, and when they arrived, there were errors that required sending the food back. Ultimately, we left without eating rather than endure another long wait. The pool experience on July 4th was also a challenge. As expected, it was busy, but we were surprised to find that the cabanas carried hefty Las Vegas-style surcharges, and all the regular pool chairs were taken. We later learned the hotel sells day passes for pool access, which created added crowding and frustration for overnight guests. Though we were placed on a waitlist and received seating within about an hour, it seemed a number of guests were affected. It would be helpful if the hotel considered blackout dates for day passes during high-traffic holidays to ensure guests have priority access. At checkout, we encountered confusion regarding our final bill. The initial deposit was not clearly explained upon arrival, and several pending charges appeared on our account before checkout, with no clear breakdown.

Very spacious and great pool/lounge area.

Friendly and beautiful

The property was great. Super clean and beautful. The staff was amazing. The only thing that really sucked if your a light sleeper the beds have automatic lights at the bottom base that come on when you step down off the bed and at night if you get up to go to the bathroom it wakes everyone up because the lights turn on. If they had a switch to turn them off then it might be a great idea but not good if you are a light sleeper. Not sure I’d stay again.

We absolutely loved our stay. The construction was a little disappointing. Mandatory valet also not impressive.. but we had an amazing time.

Beautiful, new resort property. Free shuttle to Park City main street. Limited dining options but great food.

Far from Park City Main Street. Elevation is low, so loses snow first. Hotel constructed right in front so loses view of slopes. Expensive. Choose somewhere else... Why bother? Far from anywhere.

The service blew me away from the second we pulled up to valet. The hotel is so clean, fresh and inviting. The views are beautiful and restaurants, fitness room and cafe are perfect! Plenty to do here with outdoor games for adults/children not to mention the beautiful pool and hot tub.

Amazing hotel, just be aware it is Valet only.

I have visited a lot of areas in the Park city area and because of this hotels accommodations and staff will be the reason I continue to come back to here.

It’s in the middle of a billion dollar construction zone. All muds and dirt

Thank you

Excellent

It will be great in the future when the rest of the town is completed

Sweet staff

Smack dab between Heber and Park City, very different little towns with some good restaurants and shops. The area is going to be a nice resort someday, but the current construction ruins the vibe just a little. This stay was full of thoughtful touches—the room was nice, the staff were very friendly, and the "high hot chocolate experience" was a lot of fun! The pool area was very nice, and we really enjoyed all the outdoor seating with warm fire. (A s'mores bar nearby would've been fun too!) It was a little hard to find information about parking online, so we weren't sure what to expect, but it's valet-only, at $50 or $60 a night depending on your vehicle's size. You can ski right out of the resort and come back to food and hot cocoa and rest, which seems really nice. If I'm ever skiing in the area, I'll definitely come back!

Worst stay, price was two times more when I booked few days in advance Terrible experience

Excellent value