Overall Ratings & Reviews Blue Way Inn & Suites La Crosse

Property was in poor condition and dirty. We had 1 bath towel and when we tried to find a staff member after check in no one was around and 2 parities were trying to check in (it was before 10 pm). In the morning we tried to find someone without any luck. The breakfast that was promised was little Debbie’s snacks and warm juice

This was probably the worst hotel I've ever stayed at. It was not immediately obvious that we were even at the correct hotel a ns the sign out front said Norwood Inn. I feel like they market Blue Way Inn and Suites as nicer than Norwood Inn even though it's the same facility. I don't think they had our room ready when we got there even though we got there 4 hours past check in time and there didn't seem to be many other people staying there. I'm pretty sure they just changed the sheets and sprayed a bunch of air freshener. The faucet on the sink was leaking and they had placed a bucket to catch the water in which ended up overflowing during our stay. The hallways in the hotel smelled like cigarettes and cat/dog pee. Calling this place a 2 star hotel feels like a stretch and we felt that it was way overpriced for the quality. Only ended up staying here because there were no other options due to it being a busy weekend in LaCrosse. Will not be staying here again or recommending to anyone.

Didn't have my reservation and asked me to pay more for a larger room. Continental breakfast was chips & soda lol. Hotel was under construction. Friendly staff was the only good part of this hotel. Would not recommend unless you're desperate.

I booked a room 2 months in advance. Upon arrival the place did not look like the photos and it was very dirty. There was an odor as I walked in. An employee told me they did not have A/C nor any rooms available, even after I mentioned I had made a reservation. They could not give me a refund and when I called the number they gave me to fix this issue nothing was resolved. This was a terrible experience.

The worst hotel I’ve ever stayed in, even though there was remodeling going on my room, which was not being remodeled was filthy. The tub area was disgusting. The continental breakfast was a bunch of little Debbie snacks on a table. It said that my room had a jetted tub and it did not. The pool was closed. I wouldn’t dare take any ice out of the ice machine. No screens on the windows.

The hotel did not match the advertised pictures. It was very rundown, under renovation, and very dirty.

Old, dirty, rundown, smelt of smoke, dirty sheets, gross in general

Lesson I learned again : “ you often get what you pay for “ next time I will pay the extra $

Very quiet secluded area with wonderful helpful staff thats available 24/7.

No key access, had to wait 20 minutes to be let into the room each time.

I feel sorry for the staff that works there, but that being said it’s a very sketchy place. We only had hot water in the bathroom sink when I turned on the shower in the bathtub black water came out the toilet wouldn’t flush and they were really bad, looking people all around the building at all hours of the night

We rented two rooms. No heat in lobby, first room they gave me key would not work, finally got into the room and the heating unit was falling off the wall. They moved me to a room where the garbage can was set up outside the room to catch the roof leak. The new room was dirty, nightstand light would not work, the bathroom light flickered when it was on, no coverings on the wall The second guest room we had rented was just as bad

Dont stay there. It is like primitive camping but 3x the price. Lights are missing covers and open fixtures and half don't work. No furniture and 5 fuzzy channels. Took nearly an hour and 3x down the haul to even get a working TV. Oh yeah, no phones in the room to call the front desk. And WHAT EVER that was in that coffee pot in the morning was not COFFEE in any city, county, state, or Country. I should of been paid to stay in that cold damp dark dingy place! Spend $20 more and go to any place else.