Overall Ratings & Reviews MainStay Suites Washington Dulles Airport

Falling apart. One star quality

I mostly just needed a place to stay for 2 nights, as a jump off point between the airport and DC. The place was fine. The bathroom door didn't shut because it hit the front of the toilet, which would have been an issue if I was not traveling solo. The "grab and go breakfast" was some nutrigrain bars, hostess cupcakes, and twinkies. There was coffee there, as well.

Booked a room for two nights, had my stay interrupted for maintenance, and had property stolen while I was out of my room.

Great customer service, arrived early and was able to check in. Next time I’m in area will definitely be staying there again.

Not my taste of hotel. Not clean, lacks modern amenities. There was this smoking smelling in the room that made our sleep terrible cause we couldn’t breath clean air. I am disappointed in Expedia for this hotel package.

It was decent for the price.

Bad

My overall stay was ok! Didn’t like how my “non-smoking” room smelled like smoke!

This room was exactly what I needed after a long week of travel.

There was a dvd player in the room, but it could not be used. You couldn’t change the input on the tv. Any time we asked the front desk for help with something they acted like they couldn’t do anything about it. Over all, it was decent for the cheap price.

Very nice room with good use of space but the bed was hard as a rock with no pillowing on top. Suggest adding a mattress topper if you are going to use such hard beds. Also, it would be nice to have an arm chair to sit on not just the desk chair. And while a kitchenette is nice, its useless without some basic pans, silverware, plates, and cups.

Easy, convenient, quiet, good sleep.

The good first: The hotel is right off the highway with plenty of restaurants nearby. The rooms have a full kitchen with stove, fridge, dishwasher, and cabinets. The bad: The hotel is extremely run down. It’s dark and dingy inside and the furniture shows extreme wear. The mattress was lumpy and hard. My wife ended up sleeping on the couch because it was more comfortable. And I ached all day after a rough night in the bed. But I think the most disconcerting thing was that the room was dirty. The floor was sticky and the showed had a layer of dust all over it. Other notes: The WiFi maxed out at 1.6 mbs and the “breakfast” was a granola bar and a cup of coffee.

Very clean and organized. Don’t like the high deposit. It should be for new stays.

There’s a group of men across the hall having a party and they’re very loud. It’s 11:10 pm. Plus there’s a strange adhesive mirror attached to a piece of art on the wall that is aimed directly at the shower.

Front office manager was very accommodating and helpful ! Thank you !

Close to airport

Safe

The room was not suitable for kids. I ended up not staying and wasted money on two rooms.

The cleanliness of the room was to par of a bad motel rather than a hotel. It was advertised as a non smoking residence and the room and halls smelled like heavy cigarette smoke