Overall Ratings & Reviews The Heaven by Xplore Indo

One of the worst experiences in our travel life. Check in at 2 pm. The place was not ready until 6 pm. The sheets were dirty and we have to have them change after we checked in. The booking says that we get to Occupy the entire place. in the middle of the right 4 guys showed up and checked in tomineof the rooms in the house. We felt very unsafe. We only got one bath towel which is worn down. No toiletries. After 15 minutes of argument we got two extra kitchen towel as wash cloth. We booked for 4 nights and left the very next morning. Because of we canceled the reservation they turned off WiFi and water heater at 6 am… DON’T STAY HERE!!! If you need I have pictures to prove it