Overall Ratings & Reviews Hotel Tepeu

Love the pool

Beautiful and relaxing stay! Loved the ambiance! Also we felt at peace since the property has it's own private parking area. The only thing was that the air conditioner started leaking, but the staff acted quickly and moved us to the next room. Overall wonderful stay!

I pay extra to get a luxury room. For me and my love One. Kind bead room. The room is to small.it is on standard room. My room was on the third floor. No elevator. They switched me to a standard room on the grand floor. The said they can’t give me the difference. Don’t like it.

It was a nice experience!

Good

The room was very nice and clean. The outside area decor and pool were beautiful! The food and drinks were delicious! LOVED this hotel!

Very Friendly staff :)

Excelente hotel para el estandar del lugar

Gorgeous hotel near the island of Flores, nice poo and bar area, rooms are clean, I Traveled with my family from the US and we had a really good time.

Lovely hotel but it’s very basic and the pictures look nicer than reality which makes it very deceiving. Good for a one night stop.

We stayed there for 2 nights! They were doing a little construction close to our room while we were there so that's the only reason I would hold a star back, other then that it was great! The facilities are gorgeous! No complimentary breakfast either just do you no.

This looks to be a relatively new hotel. The staff was nice. There is only hot water on floors one and three. There were a million mosquitos in our room. It was a bit challenging to communicate since the staff did not know English that much. They also did not have that many vegetarian options.

The property is beautiful. It's a hidden gem in an area that is not developed yet. It's not on the island of flores but it is walkable distance (if you don't mind walking) or it's a short cab ride. The staff was courteous and very professional. I was always greeted with a smile. All the staff members I interacted with always went above and beyond to assist me. I was amazed by the quality of the service. My room was clean, beds were comfortable. The reataurant on site was good. I honestly have no complaints, all my needs were met and considering the rating I was pleasantly surprised. The site and the room were as pictured. I highly recommend this place.

Hidden Gem! I found this hotel in TikTok and stayed 3 nights with family The staff was so kind, friendly and respectful I’ll definitely stay here on my next visit to Tikal!

Had a lovely stay at this hotel with my family late August as a base to visit Tikal. The hotel was new, clean and very comfortable. Also enjoyed dinner at their on-site restaurant on a couple of occasions - we were impressed by the service and extra attention given to us by the staff - particularly by Sergio and Jose - thank you for being so nice to us. Overall, we enjoyed our stay here and will return when we visit Tikal and Guatemala again.

Highly recommended! The staff is extremely friendly and accommodating, food is delicious, rooms are spacious and spotless. Lovely facilities, can't wait to come back to Flores and stay at Tepeu again.

We booked this hotel because of the amenities- pool, breakfast, and enough beds for our family. We knew it was a ways out from the tourist area of Flores, but what no reviews said is that it is basically in the village. Within 5 seconds of leaving the hotel lobby we were witnessing pigs mating on the side of the dirt road. It is a luxury hotel in the middle of a less fortunate community. This hotel is a long hot 30 minute walk to Isla de Flores, so be prepared either to sweat and eat a lot of tuk tuk fumes, or pay for transport. A couple other complaints were: at check-in they informed us our room booking did NOT in fact include the free breakfast, but no info as to why. We had a mix of indifferent and great service from staff while we were here. The “twin bed” in our room that we paid extra for and enticed us to stay was a couch that not even our ten year old could fit on comfortably. The air conditioning and fan were wonderful and reliable, but the bathroom had a strange double window set up that could not be closed and had no bug screen so we were inundated with mosquitoes. The pool was great, but we could not use it because of a photo shoot the first day, and it closes at 8:00 so you need to hustle back from your tourist activities to swim. Otherwise the hotel is clean and nice, and compared to other hotels we stayed in during our Guatemalan trip, A/C is a game changer. If you are looking to spend time on Isla de Flores, though, stay closer.

This is a beautiful place to stay ❤️ 💖 I really recommend love it

Very friendly

Very modern and clean. The staff were very friendly. Will stay there again.