The hotel reception, rooms and breakfast/restaurant area were superb. In the Spa, one sauna was out of order unfortunately. Also with the spa, it's not clear at first but the use of the Spa is not included, you must pay £15 per person, for 2 hours use. The location of the hotel is a quiet, fairly boring area, but you can get transport easily into a more enjoyable area. The hotel staff were not the most polite nor knowledgeable but they did ok. Despite some of the negatives, I would book again and I would recommend.