Overall Ratings & Reviews Hotel Emblemático La Casa De La Camelia

Had a really nice stay at the hotel. The building and rooms are amazing. We ate at both restaurants downstairs and both were very nice (although the Patio was particularly good and our waiter super friendly/helpful with the menu and recommendations for wine etc). It is noisy though. Don’t book without accepting this. The restaurants aren’t busy too late (10-11pm) but you can hear the courtyard pretty clearly in the room, and there’s outdoor seating for the Ramen place underneath the windows to the room. At the weekends you’ll get people down on the street level until pretty late (mostly no cars though which is good). If you have a car - be prepared to drive in circles looking for parking on the street or walk 5-10 mins to an open air car park (we did street parking as read some bad reviews of the car parks & never had to walk longer than ten mins back to the hotel). On check out day we just drove right outside to pick up our bags as all the businesses had deliveries arriving anyway - just be careful as there can be a lot of pedestrians! Final tip - our keys were under the mat once we’d gotten upstairs. You only need the code to get into the stairs/lift and the same code isn’t for the key box outside the room. Took us ten mins to realise this! Highly recommend the cafe “We the North” about 5 mins walk away for amazing coffee.

Really loved our stay here! The restaurant was fantastic, and the staff was super communicative and helpful.

SE PROPRIO NON TROVATE DI MEGLIO ANDATECI. PREZZO NON COMPATIBILE CON LA STRUTTURA Per il prezzo che abbiamo pagato mi aspetto molto di più da una struttura , il prezzo paragonabile a quello di un hotel in centro a santa Cruz ( ma almeno li avevo la colazione inclusa ). Non si vive di sola gloria. Si trova di meglio alla metà del prezzo. Non ci tornerò sicuramente La pulizia nella media Aria che sei costretto ad alzarti ogni volta perché nonostante il prezzo che paghi non ti danno neanche la possibilità di restare riscaldato , la notte ero costretto ad alzarmi per avere quei 10 minuti di tepore. Puzza di ramen per la cucina di sotto del ristorante. Nota positiva il personale delle pulizie molto cortese e anche quando avete la fortuna di trovarla la receptionist.

We booked the Honeymoon Suite and got a different room which was much smaller and has No table and chairs. When we complained this there was no acceptable reaction; the lady just said sorry your room is full already. There was no compensation, no idea, nothing. They told us to wait another 72 hours but even after this period there was no reaction at all … a terrible Customer Management, never again !

Lugar muy bonito en el centro de la ciudad. Durante la noche hay ruido porque la habitación está justo encima de una calle en la que hay bares y restaurantes con terrazas, lo que puede dificultar un poco el descanso.