Pensión El Puerto

Explore Pensión El Puerto
8.0
Very Good
From 16 reviews
Cleanliness

9.2

Room Comfort

6.4

Service and Facilites

8.4

Traveler Reviews Pensión El Puerto

Number of reviews per page
20
40
Top reviews
Janet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fabulous location but we had a problem checking in as it’s a remote check in, we hadn’t received details and no one answered the phone. Also we were not aware that the bathroom was down the corridor and be careful as some rooms have a shared bathroom.
laura
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Perfect location for a quick one night stay. Very clean and accessible to many restaurants!
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I had issues getting in but the staff in the phones was so very helpful
Joseph
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

This was a nice, comfortable room in a convenient area - and the price was excellent. So, a great value overall.
Ailie
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Feels more like a hospital room than a center of town hotel. The check in process is a bit annoying (forced to call them as they don’t even have an email to send all the info they request) Only one of us had hot water in the shower in the morning. Paying 100€ for that was not ok
Azucena
6.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

At first, I was happy with service as the pension is central in the old town and next to the port and beach. I was also allowed to enter the room early by 12 pm as I arrived directly from the airport. However, it was difficult to get confirmation of details for me to be able to get into the property, and the woman cleaning was the only one around to talk to and unable to help out. It is also a pain to have to use keys to open and close the bathroom and bedroom all the time. However, at the same time, it does provide a sense of privacy and safety. I had a long day out and was looking forwards to my night sleep. However, I was shocked to wake up in the middle of the night by 4.30 am with both the TV and air conditioning coming on at the same time!!!. Both remote controls were on the bedside table so I was left feeling as if someone had direct access to them or they were set up on alarm from previous tenants!?. I couldn’t sleep for a couple of hours after that experience and nobody to talk to about it at that time of the night!!. I managed to sleep until 10.30am and woke up feeling tired and as if I had waisted my morning. I would not stay again but I realised afterwards that I had booked a similar accommodation in Vitoria and was concerned about it.
Read More
Gulumser
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

It was supposed to be a queens bed but we had two single beds pushed together!
Ines
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Excelente
HIROMU
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

so good
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Para acceder, necesitas códigos numéricos, llaves y el baño se comparte.
Tulia Berenice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excelente lugar
Paula
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Reservé con mi pareja una cama de matrimonio, y al llegar había 2 camas individuales. No devolvieron el dinero ni ningún tipo de compensación. El baño esta fuera de la habitación (información que está bastante escondida cuando lees la info de la habitacion). Además no tienen personal físico asique todas la gestiones fueron por telefono. Literalmente una estafa para extranjeros a quien creen que pueden tomar el pelo. Recomiendo no ir.
Read More
Izaro
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

.
Berta
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Hemos estado muy agusto. Muy buena ubicación. Repetiremos seguro!
maarten
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Pension op unieke locatie midden in het oude centrum/uitgaansgebied van Donostia/San Sebastián. Het ligt op korte loopafstand van het strand (5 min.) en ook het nieuwere gedeelte van San Sebastián is niet ver te voet of met openbaar vervoer. De hotelkamer die wij hadden was uitgerust met een klein keukentje met alle benodigdheden erin (pannen, borden en andere benodigdheden). Verder had de kamer een geblindeerde raam en dus geen uitzicht op de straat maar wel een plat dak/terras (zonder meubels). Al met al een fijn pension. Let op geen kinderen onder 11 toegestaan, voor ons werd een uitzondering gemaakt omdat ze er te laat achterkwamen.
Read More
Lea
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Sehr freundliches und hilfsbereites personal. nach einer 12 stunden anfahrt durften wir 3 stunden vorher ins hotelzimmer einchecken.
Marie-Laurence
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Pensión située au 1er étage d’un immeuble idéalement situé dans le quartier palpitant de San Sebastian. Bien rénové, l’isolation phonique et double vitrages sur la rue, la clim sont appréciables . Le self Check in et la sdb réservée à la chambre mais accessible via le couloir ( cela devrait être plus clair sur la description dans le site Expedia) sont plutôt surprenants. Site de réservation bien fait . Excellent service client trilingue (FR ENG &SP) qui répond hyper rapidement aux questions via le chat et est très rassurant . Instructions d’accès très claires , le bip de la porte d’entrée au 1er est un peu bruyant la nuit .. chambre de bonne taille, lit confortable . La sdb est très petite mais fonctionnelle, un petit gobelet serait utile. Une experience rajeunissante qui m’a rappelé mes voyages d’étudiante 😀
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40