Todo bien con la estadía

Excellent accommodation and perfect location for a break in Valencia.

So impressed with this hotel. Checking and communication was fantastic, absolutely no issues at all. Room was clean and modern with everything we needed. Location of this hotel is fantastic for exploring València…. Could not have asked for any more. Thank you

My husband and I stayed here for 2 nights to explore the city and were very impressed by the property. The building itself was gorgeous, and the room was spacious and felt new. The location was also very good and safe. We would absolutely stay here again!

Clean roims very modern, cumfy, and great shower

Breakfast is at a restaurant a few blocks away. Simple but good breakfast but restaurant doesnt open until 8:30 so we couldn't get 2 of the 3 breakfasts. Also, while I read check-in details when I made the reservation, I I'd forgotten by the time we got there that rhere is no front desk or people at the hotel. I'd highly recommend not staying here unless you are really good at dealing with remote operations, QR codes and understand how their system works. Once we got checked in (not easy), we were able to contact someone be WhatsApp. However we tried to help a young lady that had a room reserved on Sunday afternoon and had a problem with her room. It took her over 2 hours just to contact someone.

Great location; clean room and bathroom

Hotel is fine and in a good location. There is no reception so any problems and you have to send a WhatsApp. They were very slow at responding to us when the locker at the entrance malfunctioned and our bag was trapped inside. In fact there was no response at all from the Spanish WhatsApp number and so we tried a German one. They replied and assured us that someone would help in 5 to 10 minutes. It Tok over an hour to actually retrieve the bag. They also left us the half drunk water cartons from the previous guest, and again, it took a long time to get new unopened ones. Im going to avoid hotels that have no one on site to help.

Great location. Walking distance to many historic sites. Coffee, food and drink options close by. Great option of secure storage of luggage at end of stay after checking out.

The hotel is in an excellent location, walking distance from most of attractions, shopping, restaurants etc. For me, the only thing I did not like is that everything is on line for a first time tourist it’s convenient to have a front desk clerk to ask for recommendations. It’s always nice to hear a good morning from another human being,,,everything on line takes the human factor away and we missed that a lot…I will not stay at a hotel like this one NEVER again.

Loved the property, the location was perfect and the communication with the hosts was excellent. I would book a Numa property again

This is in a great location to walk and see most of beautiful València. The bed was comfy and it was clean. I wouldn’t bother about the breakfast which was provided by a cafe 5 minutes walk away. However, it’s unstaffed and whilst I was there we had a big problem. After 11 pm on my Friday night there the fire alarm went off. Absolutely no-one came. In my country the fire brigade would have arrived within minutes and turned it off. Guests, including me, were messaging Numa and we were told someone would be there in 5 minutes. We were constantly lied to. We were out in the street for a long time. Finally someone who was not best pleased turned up and so did 2 policemen. It was about 1 am before the awful noise was turned off. I will not stay anywhere where there are no staff on site ever again.

A fire alarm was activated at the property at c 11.20 pm during my stay. The Guests all left the building, some with small babies.nI rang the (premium) telephone number provided by Numa and was told by their operative (in a different country) that a member of staff was on site and that they were dealing with the problem. When I pointed out that this was not true and that other guests had also been told that a member of staff was on site, she agreed that no one had attended. Of serious note was: The fire alarm did not activate in guest bedrooms The alarm did not alert the fire brigade to attend. No one attended the Property, as suggested, from or on behalf of Numa. The Police attended at about 12.40 and the alarm was deactivated at about 1 in the morning. We were told to remain outside by the operative notwithstanding that a Public Alert had gone out to everyone in the region regarding serious adverse conditions. No one telephoned any of the Guests back, as they had agreed to do. No one informed us why the alarm had been activated. The incident is indicative of the cavalier attitude taken by Numa to its Guests. Also, of concern was that, on leaving the Property to return home we saw 2 individuals "tailgate" new arrivals into the premises. We had refused to allow them in, as they were not guests but just wanted to take a look around....

Great location…. Very pleasant and helpful staff and amenities are of a good standard.

Every thing was great until it wasn’t. A leak ruined our 2nd to last night. We had no power or water, no flushing toilet. The emergency contact number was not answering. We were ignored. The follow morning we received an email asking us to leave the property despite having paid for another night. No help in finding alternative accommodation. No courtesy call. No refund despite being told 10 days, now being told 21 days. Unfortunately when you stay in properties with no in house staff, you rely on them to help when things go wrong. They have seriously let us down. And i will choose a hotel with staff next time. I appreciate it was NYE and New year’s day, and the leak was out of their control, but the help and communication was abysmal.

Room in itself was clean but there was construction going on right outside my room, which I wasn’t informed of at all in advance or no other option presented to me to change my room or anything. It was loud and noisy and very very dusty. I felt a bit unsafe too as the guys were working just outside of my room. Although no body bothered me but i was on the edge all the time. I have stayed in numa Salzburg before and i loved the experience but this one couldn’t match the standards at all.

The room was very clean, good location and comfortable. Access was easy because the instructions given previously. However, it felt a bit too impersonal and the breakfast was in a cafeteria a few blocks away. Nothing bad on it, just a feeling, others my prefer it. Good respond from the host if questions asked, lockers for luggage if needed and coffee or tea in the room, which is a plus.

We were sceptical about not having someone on premises but found that the organization and thought going into the location and set up addressed all of our concerns. They really thought of everything. The mattress and pillows were perfection, there was really good coffee in the room and the location was stellar. All of the things we would need for the room were accessible and available and when we extended our stay they made it so easy. Loved it!!

It was A very comfortable and pleasant stay with a limited breakfast. The hotel is located just steps of parking

Great room in great location. Breakfast was overprice and everyday was the same.