Overall Ratings & Reviews Hostal Boutique Palace - Adults Only

The staff was very nice. We arrived very late and she gave us a bigger room that was available for no extra charge. However the sheets were quite dirty. It was a little noisy outside but the big window shutters helped a lot. A dated room but ok. If not for the dirty sheets and a couple of small bugs (not bed bugs) the room may have been good. It was fine for what we needed, but i wouldn't stay again.

Friendly service with a great location. The rooms are small but have everything one needs.

Clean and quiet in the heart of a super neighbourhood and steps away from anything that you need! Staff were great and accommodated my very last minute booking at midnight! Would recommend for sure.

This is a small cozy place to stay in Madrid.. Staff are very friendly and nice bed and clean room and bathroom. If I would come back to Madrid, I’ll keep this little treasure in mind!.

Superb

Small room

The staff was very very nice but they lie on the pictures. 1. It’s not a hotel. its an apartment with different rooms with private bathrooms. 2. The room is extremely small 3. The toilet was so small I couldn’t close the door 4. The shower is so small that I left a lot of water on the floor after ahowering.

The rooms are small, for the price - difficult to access if you have heavy bags. Need to go up stairs to access rooms. The only positive is the location.

The location and staff were great. The room was really nice, classy and clean. The downside was it was pretty small and felt cramped. It wasn't great on sound proofing either and could hear guests outside the room or next door quite a bit.

According to Hotels.com in the email they sent me the breakfast was included. However the hotel said it wasn’t. So what happened there? One of the employees did however give me breakfast free one morning as I guess they felt sorry for me which I was nice. Not sure I would use Hotels.com again. Had to provide my own breakfast on other days. The place was hard to find but good location. Because it’s basically 6 en-suite rooms in a converted apartment, you can hear the people living upstairs crashing around. Unfortunately they were running up and down at 5 am so woke me up. The hotel itself and employees were fine.

Lovely accommodation & very pleasant friendly staff. We arrived late on Friday & the young man who checked us in was very efficient. Breakfast provided on a tray in the room which was more than adequate and presented really well. Great location, we walked everywhere & no need to use the metro.

I came to spend 2 nights for a short stay with my mom. The hotel is very well located and tastefully decorated.

Building under construction, w/ lobby full of ladders, tools, and construction dust ,.No elevator. must carry bags up. two slippery steep staircases to get to rooms. evening concierge, Bruns, was great but actually fell part of the way down the stairs when helping with bags. lLots of street Noise. owner refused to lower expensive rate despite fact that ads misrepresent condition of hotel and rooms, Avoid permanently!

Esta todo muy bien, limpio y cuidado, aunque te da la sensación de haberte tomado el té de Alicia en el país de las maravillas y seas un gigante.

Personal muy amable y habitación cómoda. Lo complicado es subir con equipaje, porque no hay ascensor.

Muy buena eatancia, ubicación buenisima para acceso al área de museos y por la noche Chueca tiene onda

Súper bien pero debería ser menos costoso

el baño muy descuidado e incomodo, habituación muy pequeña muchas escaleras no cuentan con elevador. en general no nos gusto. lo unico bueno es la ubicacion.

Se suponia que pagaba en el Hotel. Llegue vi el hotel que ni me gusto nada y dije que no tomaria el servicio, aun asi la recepcionista li cobro.

Hospedaje correcto en cuanto a limpieza y atención. Cama grande y confortable. Baño algo anticuado pero limpio.