This is a hidden gem! Do not let the “2 stars” make you think that this property is low standard. When we first arrived, we called the phone number and in 10 minutes they came in and checked us in easily. Super friendly and smooth check in. It is an old building, but so charming. It’s very clean and somewhat elegant. We had no complaints other than the wifi being kind of slow. However, who needs wifi when it is such a great location? It sits next to all the restaurants, 5 minute walk from the cathedral, 5 minute walk to the park, and a supermarket right outside the door. We were afraid that we would hear all the noise late at night with our balcony hanging over all the restaurants, but it is so solidly built that it was quiet. This place is so much more worth your money than paying double or triple the price for other similarly located hotels. When I go back to Santiago, this is where I will want to book again. First class establishment.

Great location and loved the quaint and charming room.

Santo Grial is a pension-style hotel in the middle of old Santiago. Checkin was easy albeit treatment was a bit rough. There is one common area but we did not use it - not inviting and too dark for our taste. It was clean, though. It is right in the middle of town, walkable to anywhere. The room and bathroom were big, clean, and adequate; mattress needs changing, though. Closet is huge. Room had huge windows that opened to a beautiful plaza. WiFi worked well. Our main issue with this pension is the noise. Our room faced Rua do Vilar, one of the busiest streets in all of Santiago. During the day, it was lovely. But, at night, in the first floor of the adjacent building, there is a cafe/bar that closes in the early hours of the next morning. And they set up tables outside. And the plaza is right there. People were not only loud, but drunk-loud until 4am, sometimes later. We did not sleep for the two days we stayed there. DO NOT get a room facing the street unless you want to join the party outside. Check-out was easy - we just left the key in the room. No human involved. All in all, if you are in party mode, this is your hotel.

Loved it all. Sweetheart checked us in and held our bags while we waited for our room to be ready.

Basic but OK and service minded staff