The location was perfect. The room was clean. The bathroom was nice. The bed was comfortable. The coffee in the morning and snacks were a great addition. I would definitely recommend this place and stay here again.

The location was great, the room was spotless, the staff was amazing! Lots of thanks to the staff of Hostal Royal Cruz for making our stay in Madrid great. I'll definitely come again in Madrid and I'll definitely stay again at Hostal Royal Cruz!

We had such a great stay at the Royal Cruz! I do warn, it is on a busy street, so expect noise. But it is incredibly walkable and the staff were amazing!

Very good location. Near Sol station and plaza. Lots of restaurants, shopping and sightseeing all within 15 ‘mins walk. lovely private room with a balcony. Kitchen area with coffee machine and microwave to make own food. Very clean. Terrific friendly staff. Really glad I chose this hotel. Will definitely stay again.

Great place to stay at a great location. At the very center of Madrid and very quiet (I had an internal room). Close to everything.| The room was great, looks new, clean and well maintained. Staff is great and friendly. There is a central dining area with courtesy water and snacks. The small thing that I would improve is that they give tiny bags of soap and shampoo, which is a bit of a hassle to deal with (on my last night they forgot to put new ones), instead of having a refillable bottle as in most places today.

Very nice hostel in a central location. AC wasn’t operating for the last 2 nights.

Rooms are totally renovated, clean. Staff courteous and willing to help with questions or directions. Help call for taxi. Hostel was in center of madrid. Easy walk to main places and museums. Would recommend 👌

Room and everywhere else was spotless.

The rooms are very clean, facilities. Staff are nice

Very conveniently located in central Madrid - all local sites walkable. Area around hotel is a little seedy, but not bad - there are a lot worse areas in Madrid. There is a great variety of restaurants and bars in the area.

Squeaky clean,ship shape hostel room with private bathroom proved perfect for our quick stay in Madrid. Has everything you need in small space. Very helpful and friendly staff went to great lengths to make us comfortable. Neighborhood has sights and sounds and tons of cafes but simple quiet and clean haven upstairs.

I stayed at Hostal Royal Cruz for 3 nights during my recent trip to Madrid, and I was very impressed. The location is unbeatable — you’re just a short walk from Puerta del Sol, Plaza Mayor, tons of shops, restaurants, and public transport. Despite being in the center, the room was quiet enough if you don’t get a street-facing window. The room was spotless every day; the bathroom was modern, shower had good pressure, bed was comfortable. The small extras really stood out: free Wi-Fi, complimentary water, tea, coffee & snacks available all day, and they even had a little kitchen area for heating something up. The staff were extremely friendly and helpful — from recommending places to visit to answering questions. For what you pay, this hostal offers outstanding value. If anything, the only minor issue was noise from street traffic when windows were open, but that’s common in central Madrid and didn’t spoil the stay. Overall, highly recommended. I’d definitely stay here again next time I’m in Madrid.

Affordable

A wonderful stay, right in the heart of Madrid. The concierge was so congenial despite the language barrier. Highly recommend!

Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.

Excelente lugar para viajar en familia. La habitación mega limpia y el servicio excepcional. Lugar céntrico en Madrid

Brilliant location. Excellent value. Extremely helpful and accommodating staff. Very pleased with our stay. A big thank you to Rosa and Luca for making us feel so welcome.

Spotlessly clean room with everything you need. In the heart of the City with underground parking a block away. Very happy with my stay here.

Enjoyed our stay Staff was wonderful Great location

Friendly staff, convenient location!