6.4
Pleasant
From 240 reviews
Cleanliness

6.4

Room Comfort

6.2

Location

5.0

Service and Facilites

7.2

Traveler Reviews Hotel Europa

Number of reviews per page
20
40
Top reviews
Neil
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Probably the worst hotel I have stayed in. In arrival the staff were downright rude. Snapping orders at us “passports” and “pay now” without a please or thank you. They don’t like the fact we asked to look at the room before payment. The room they allocated was at the front on a very busy and noisy main road. I asked to be swapped which they did - to be fair this wasn’t an issue for them. Breakfast was a different matter entirely - very poor. Bland cereals - rice crispies or coco pops. Not tea or coffee on the buffet table - you had to ask for it and only got one cup. There was no milk on the buffet table - again you had to ask. When this was brought it was poured onto your cereals for you and it was almost hot. The bread was cheap white slices and the yoghurts were warm and runny. There were no healthy options, it was all very cheap and poor quality. When we arrived I found out that the fridge didn’t work on enquiring a member of staff had to come up to the room to switch something on to get the fridge to switch on. This wouldn’t have been so much of an issue if I hadn’t needed the fridge to store medication. My whole experience of this hotel is that they are penny pinching and cutting corners at the expense of the guest and they don’t give a damn. I wouldn’t even say that it was cheap - we paid a mid-range price and were very disappointed. Avoid this hotel at all costs it really is dreadful.
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Boris
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very old, not clean, looks like very chip hostal, must be closed for renovation.
Tomasz
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff were very helpful. The only bad thing was the breakfast — it was a disaster. There wasn’t a single vegetable, the cereals were among the worst I’ve had, and you’d think porridge would be available everywhere… but not here. Apart from this, the time spent there was okay, thanks to the staff.
Ann
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Staff were nice and helpful. Rooms need updating. Broken light switch, broken chair on the balcony and fridge was not working. Breakfast was excellent, plenty of choice.
mark
icon-with Partner
with Partner
6.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Our booking was lost and it took sometime for us to get checked in . Partly to do with Hotels.com using The Expedia as our booking agent. The aircon worked well which gave this room an extra star.The pool was closed . 31 degrees atm so could have done with a dip. The Breakfast had limited choice as I expected so this is not is not reflected in my review. The coffee Barista still A+.The room dated . Powerful shower that’s the second bonus star. Lift dates and clunky. Staff spoke fluent Spanish and Spanglish. The booking wasn’t particularly cheap and the location is awful right by a busy A road.
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Leanne
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Although the hotel is very dated and very basic, it was excellent value for money. Expect what you pay for. Rooms are clean. Pool is very small and limited space to sunbathe but ok for a cool down. Breakfast is basic - croissants, few meats, yogurts, fruit bottled water & orange, coffee - not bad at all. Staff are friendly and helpful and the bar is cheap. Free large car park and a short walk to supermarkets, McDonald’s and the town. Main downfall is that it is situated on a busy road with no footpath - not ideal but ok . Overall quite impressed and would return!
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Richard
icon-
6.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

The staff are lovely at the hotel and very helpful. The road outside is VERY noisy but they moved me to a quieter room.
Joerg
8.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Was ok.
luis
icon-Leisure
Leisure
2.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Not recommended
William
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Better than expected for price. Breakfast was a nice surprise. Free parking. Out of center but still close to restaurants and bars. North of main area. Worth the price.
ROBERT
icon-Leisure
Leisure
2.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Nothing was Terrible Dirty pool not working closed off shower curtains very dirty shower heads not working like building site
Fiona
icon-Leisure
Leisure
6.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

you get what you pay for here
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The furniture, room, and bathroom conditions and cleanliness are poor. We chose this hotel only for sleep and take a shower, but even only for this purpose I do not think we will come back. The staff is friendly and very professional, the breakfast is ok, you have different options to choose. There is plenty space for parking.
John
icon-with Partner
with Partner
2.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Very rundown and scruffy hotel, poor cleanliness, smoke alarm hanging off ceiling, dirty toilet on arrival.
Violet
icon-with Partner
with Partner
2.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

The only good thing was the staff we can not recommend anything else. They have our sympathy. Our 3 day of rest turned into a 3 day trip about to find a comfortable seat & restaurant. We were the only occupants & no wonder nothing like the pictures on Hotels.com.
USA_Lady
icon-Friends and Family with Children
Friends and Family with Children
6.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

I search online for an affordable hotel in this area, and by the pictures, I booked for 3 days. When I arrived , the receptionist had trouble finding my reservation , and even mentioned that she don't like bookings through Expedia because they are hiding in her system and is dificult to find. I booked for me and my 2 kids. The room was very small, beds need to be update, bed sheets with holes, stained even that were clean. Bathroom had a toilette and a Bidet place in front of each other leaving no legroom , nonsense. The curtains on the shower so thin and keep getting out of place. Could use a heavy duty one. On a good side, it had AC working ( noise one) , the TV remote was a universal one and sometimes didn't work. I was in a room with an horrible view , the back of the hotel looked like a dumpster. Breakfast was ok, not too many options and small portions. I saw they had a pool and playground for kids, I didnt use it, but saw few people there. We mostly just used the place to take a shower and sleep. The second day I noticed that they made the beds but didnt vlean the floor, was dirty. It is a place to spend maximum 1 night in a rush . Needs a renovation asap.
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Louise
icon-with Partner
with Partner
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Hotel location on busy road so access to other areas on foot difficult. Hotel was dated but very clean. Outside pool was small so could get busy. Breakfast included which was hot and cold typical Spanish which we enjoyed. Stayed for one night but had all we needed
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 475 week(s) ago

Hotels.com verified review

Front desk was very friendly and helpful. Great staff and good breakfast!!! Quite outdated, but bathrooms were very clean, sheets were spotless, AC was cool, and beds were amazingly comfortable :)
CARLOS
icon-Family
Family
6.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Small room, not the best area, not a nice entrance, you have to leave the key in the front desks so they can clean your room otherwise they won't be clean your room. Very nice breakfast, really good air conditioner, good free parking with night security
peter
icon-with Partner
with Partner
10.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

The Europa is a bit dated however this is the 2nd time in the last 18 months we have stayed there and it has maintained the standard we found last time. It does not pretend to be a multi starred hotel it is basic but clean and hospitable and for the price of 45euros for the two of us plus a nice continental breakfast to see us on our way we had no complaints. It is situated right on the N332 but it didn't stop us from sleeping. It won't suit every body but if you are on a tight budget give it a try.
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