Will never stay here again. No air conditioning so went to bed and tried to sleep sweating all night. Small fan to blow the hot air around. Cord would not reach to place the fan by the window (it was cooler outside) and no extension cords available so we had to go buy one. Breakfast was only a full buffet and the food was disgusting. Scrambled eggs that had full eggs cooked in them so not really scrambled eggs. Food area was not very clean. Restaurant was very dated and needed a refresh. Staff was uninterested. Booked a room for four but had only one double and a cot so had to get another cot.

Great place to stay for cruise trips close to cruise terminal

Very helpful staff! Wonderful location.

Perfect location right beside the water with a beautiful breeze coming off the water. Good breakfast and convient location for our cruise the next day. Well done room and bathroom, recently updated.

NO AIR CONDITIONING AND MY ROOM WAS 82 Degrees F. If I opened the window I couldn’t sleep because of the lorries roaring by. The elevator didn’t work and I had to drag 2 suitcases up and down 3 flights of stairs

Clean and updated. No AC but fan provided in room was sufficient as it cools down at night. Staff was very helpful with storing luggage, giving recommendations/ directions. Paid English breakfast along with continental options was good. Easy walk to Dover Castle or into town for dining/ shopping or the bus to Canterbury. 25/30 minute walk from the train station. 40 minute walk to the cruise terminal.

While it is probably the hottest summer on record in Britain, and they are not used to that, it would have been nice if they had air conditioning. Still, they provide powerful oscillating fans in our rooms, so it wasn't too bad.

Ok for overnight before a cruise.

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The hotel is well maintained and the staff was very helpful. No A/C but we were provided a fan for each room which helped at night. We highly recommend visiting Dover and staying at Premier Inn. Great first impression for our trip to Europe.

Hotel is good but there is not much to see in Dover.

Nice location for views but the food left a lot to be desired and the building is tired and in need of updating.

Needs a lot of work on everything, customer service, house keeping and everything. It’s very reduced service and feels cheap. Soap in bathroom is low quality, noise was crazy, breakfast is expensive.. restaurant attached to the hotel is ok.. nothing special look for better food and service. Overall stay somewhere else… wouldn’t recommend or stay again..

Could use air conditioning, but other than that very nice place.

The staff did not clean the room. The waitress was very friendly and helpful.

Great place to stay , very reasonable rates, lovely staff and your right on the water front,, great location especially for people cruising out of Dover. I would stay there again.

Lovely views across the harbour from our room. The room was quite warm as the window has a restricting opening safety device. A good fan had been added thankfully. Breakfast was great - plentiful and varied. Staff were all lovely. It was in a good position to access restaurants and pubs.

Will never stay here again. No air conditioning in room, no wash cloths, no phone to contact desk. 1 elevator was out leaving only 1 elevator for the entire hotel. Crap fan was ridiculous to move hot air.

The room was clean and the bed was comfortable. We were in the middle of a heat wave and there was no a/c but that was expected. The window only opened a sliver (not helpful) but the room had a very nice desk fan to keep the air flowing (very helpful). The location was good. There is a great restaurant in the hotel and many shops and food sources within easy walking distance. The Dover Castle is just above.

No A/C. Tiny fan in the room. Windows open maybe 2 inches. We were there during a heat wave and the room got up to 86° F. It was miserable. No phones in rooms so can’t contact staff unless you go back to the reception area.