What a great place, quirky, clean, impressive and all the amenities you need. Excellent food options and a great bar. Safe, quiet and well worth a visit.

A convenient place with friendly and welcoming staff. However provisions, carpets and other furnishing could do with refurbishment. Breakfast ran out of provisions and staff tried their best to accommodate everyone but we feel they were overwhelmed by number of guests.

Friendly staff.

We were so disappointed that we were given a room in a random building rather than in the Stables, which we had not been informed about. We received an email explaining that there was a wedding and that the restaurant would be closed to the public. However, when I replied asking for more information, I never received a response. Had I been told that we would not be staying in the courtyard, I would have seriously considered cancelling the booking. The other buildings were absolutely awful and felt more like 2-star accommodation than 4-star. The bathroom floor looked absolutely disgusting, covered in what appeared to be dirt and hair. We later realised this was due to the poor finish of the painted tiles, which had trapped dirt before they dried, giving them a permanently dirty appearance. The bath tap was also loose and heavily rusted. More than anything, the smell of cannabis really upset us. We don't smoke and did not expect to be exposed to that smell, especially during our anniversary stay. The carpets were so stained and dirty that I honestly couldn't walk barefoot on them. That said, we could see that they are trying to refurbish the property, and some of the quirky furniture was lovely. The future may well be bright for the venue; however, I feel it is disrespectful to accept guests while the buildings are still not ready or up to the advertised 4-star standard.

Easily one of my fav hotel, love the location and how friendly all staff are!

We arrived late at night and the lighting wasn't very helpful, but the receptionist came out to find us, which was appreciated. Our room was boiling hot and the window had restrictors, for security I guess, but there were no fans available at reception, as they'd all been allocated. Then I realised the radiator was on in the room! The next day, we were in the room with the window open (as much as it would open) and the blind open to try to allow a breeze in to cool the room down. The maintenance team arrived and promptly started working on the outside of our bedroom window. We had no prior knowledge of this, we hadn't been asked, or warned. My daughter had just got out of the shower and was in her towel, and was shocked to see them right outside the window. Obviously she closed the blind immediately, but they carried on regardless. I did make reception aware, they said sorry, but that was it. The restaurant was good. Food was nice and the staff were helpful and friendly, but the whole stay was overshadowed by a serious breach of privacy.

We stayed in the main building where is obvious it is under renovation, (should probably be disclosed when booking). The room was spacious with a lovely big bed, issue was it was nearly 30° when we stayed and there was no air con in the room just a dusty tower fan and a window that only opened a jar. Also the lighting in the room is poor, I had to put a flash light over the 1 full length mirror to do my make up to go out. When we arrived at the hotel check in was easy enough but it is at 4pm which is extremely late so we had 2 pay for early check in which we were happy to do after a 2 hour journey, until we were told it was £10 per hour so we paid an additional £40 to check in to a musty hot room. Also whilst checking in we were given no information on breakfast so we asked reception what time breakfast was and was told 8am- 10.30am, which i thought was late so I asked again to double check amd was told 100% yes thats correct. We arrived at breakfast the next day at 9.40 to be told that there's no more cooked food as breakfast is finished and the kitchen was closed, after 10 minutes of back abd forth we were finally served and enjoyed a nice English breakfast outside in the sun. We had other family members staying who had much worse experience than us, with broken Ac in the renovated rooms and filthy used toilets and bathrooms left un clean. A lot needs to be done to get the location to match the beautiful grounds its on.

A unique property, not all rooms have air-conditioning and they do not all have a Fridge or a mini bar. But you can ask for cold water at Reception and there is a water dispenser and cups also at Reception staff are very helpful and pleasant. Beautiful grounds they are refurbishing and I think when they finish it will be an amazing Hotel.

The rooms were reasonably clean, but the toilet was badly stained in the pan. My daughters room was the same but the toilet seat was dirty. They cleaned it themselves as they had arrived desperate and couldn't wait. The design of the bathroom while attractive, was very poor. The walk in shower ran out into the room and we had to put a towel in the shower entrance. The toilet roll holder was placed so close to the pan I had to remove the roll to sit down. The staff were very helpful and apologised. The air con in our block wasn't working. It was a very hot weekend. The room had a rustic look, but not practical. Breakfast was excellent and great quality. The staff were helpful and cooked extra food for us after a misunderstanding on the breakfast times.

This hotel has the potential to be beautiful and parts of it are really nice now. Firstly, it is not clear where to enter and where to go to reception. The small board stuck in the ground is not enough. The reception is in a strange building and kind of looks like an old hospital. The hotel rooms are in a courtyard a small walk from the reception. The courtyard is beautiful and is equipped with nice outdoor furniture and a bar/restaurant which offers lovely food and drinks. The staff in the bar are very friendly and can’t do enough for you. We happily sat in the courtyard for many hours, it was quiet and the background music made it a nice vibe. The bedrooms are equipped with nice furniture and the beds are comfortable and clean. The thing that lets this hotel down is the overall cleanliness, the carpets are dirty and torn up, the toilet, sink and bath was dirty. They had stains on that the cleaner could have easily have sorted. I can’t understand why they don’t go the extra mile to ensure the rooms match the effort that has gone in to putting nice furniture in the rooms. I do think the estate is in a period of transformation and that is obvious especially around the grounds, but it could be so much better now if the cleaning was given more attention to detail. When things are visibly dirty in a hotel it makes you question the cleanliness of everything. Saying all this, I would stay again, it was a nice spot and hits in many ways. Just needs improvements.

Good value and friendly staff but the bathroom smelt of cigarette smoke and there was a strange smell in the room itself. The hotel is on a lovely estate. Walked into town which took about 30 minutes. The walk is ok once you get across the dual carriageway.

Staff were very helpful - accidentally booked for 1 adult and 1 child but we managed to sort it at front desk without too much hassle

The room was very clean although a little tired from a decoration perspective, good restaurant.

Loved my stay from a clean room to a very nice estate to walk around and bar and restaurant with brilliant food with amazing staff all very helpful and happy to help. I will be coming back at some point :)

Good stay, building is a little run down but fine. We had breakfast which was ok, fine to stay one night

Bizarre and appalling. Never stayed anywhere like it, and that's not a good thing. Bizarre reception area that looks like it was done in the 70's, but they forgot to lay the carpet. Our room faced the car park so had the floodlights from the car park illuminating our room all night. The window only opened a fraction which wasn't enough to keep us cool. They kindly provided 2 tower fans to keep us cool, but they were so old they sounded like a pair of machine guns all night. Nice stains on the carpet. And a "parrot stand" in the corner???? The bathroom? The old tiles were painted green but they hadn't painted all the way to the top. Mold on the sealant and filthy everywhere. To be fair the staff were aware of the "issues" and said that the whole hotel is due to be refurbished. But £140 including breakfast did not reflect this fact. The whole thing was totally bizarre and I felt like I'd been taken advantage of.

We were surprised with how high end this hotel is. Whole hotel is spotless, rooms a nice size, shower fantastic, bed very comfy. We were just above the courtyard where people gathered during the two weddings that were on whilst we stayed, however, this did not disturb us at all. We had breakfast included which was top notch and there were plenty of options. Free parking and free WiFi also a bonus! Only thing that was a negative for us was the heat in the room. It would definitely benefit from having air con, however, this is not the hotels fault and a fan was provided, it just so happened that we stayed in the height of the UK heatwave! We will 100% be returning in the future!

Hard to get the converted stables warm over the spring nights .

Stayed over the bank holiday weekend. Lovely setting with rabbits and squirrels running around the grounds. Ate at the on-sight restaurant - several items not available on the menu, no lager available either. Food was very good with Sunday roasts. Asked the restaurant manager what time breakfast was on Monday as we had to leave at 8am- he said 7am start! Woke up and went to breakfast around 7.20- all locked up and told by reception that it was open at 8am as it was bank holiday! Made the venue seem very amateur, which is a shame given the property and its lovely grounds!

Dirty room full of cobwebs and spiders. Shower didn’t heat up. Floor was stained. Dirty dishes outside my window.