Overall Ratings & Reviews Elite Venue Selection Felbridge - Gatwick

Only slight issue was that you could hear people in the room above and in the hallways very clearly, we were woken up early by noise coming from the room upstairs

We had a lovely time staying here. The room was tidy, clean and comfortable. The gentleman who greeted us when we arrived was professional and welcoming. Would highly recommend.

We stayed at the hotel for a local wedding. It was wonderful. Spacious room and lots of to do included in the price. The breakfast was lovely and the staff were friendly but prompt!

Clean, and friendly staff

Hotel nice, good spa area. The hotel advertises as a place to stay for Gatwick Airport nut it doesn’t have a lift!!! So you end up lugging your suitcases up two flights of stairs.

This place was ideal for us and might even make it 2 nights on a future occasion.

Convenient location, rooms in good shape, bar area nice, breakfast really good. Outdoor communal areas are really sad, depressing and in desperate need of rejuvenating

Anazing

Hotel itself was fine and clean and staff friendly , room 204 I stayed in had constant running water in the bathroom (behind the wall, not an adjoining room or another rooms shower just running water) it wasn’t a leak but was rather noisy and constant for my whole stay in the room. As I checked in late at night I didn’t want the hassle of changing rooms so late but it wasn’t the best experience as I’ve had on many previous stays at this venue

A nice venue close to Gatwick The indoor pool was a nice addition

A little tired Not Suitable for those with mobility problems

Hotel facilities and customer service

Amazing and clean lovely place

Excellent service and beautiful rooms! The facilities were great, the bed and pillows wonderful and it was I very nice stay. Staff very helpful. It was farther away from the airport than anticipated so the Uber and Taxi were more expensive than anticipated. Other than that, amazing!

This was our second visit to this hotel having stayed there the previous year. Unfortunately, this stay was not as enjoyable. We used the spa facilities which were now unmaned and the chemicals in the pool and jacuzzi water was so strong it caused our eyes to sting so we couldn't in for long! We had a early flight so were particularly upset to be woken up at midnight by a group of loud smokers outside the entrance of the hotel, our window was to the left of reception area on the first floor. This then happened every hour throughout the night!! At first we thought it was thoughtless guested but as this happened regularly all nightt we suspect it was possibility the night staff taking breaks? Either way they were so loud we were repeatedly disturbed by them.

Not my usual place to stay but I will definitely stay again. Very good value for money, comfy room and brilliant shower.

Very efficient, good facilities. Bedroom compact but comfortable. Only issue was finding the last guest’s used underwear on the chair!

Really enjoyed my stay thanks clean and quite

2 nights terrible sleep Beds was so uncomfortable We was one of the first rooms which meant a lot of noise throughout the night, 2nd night there was a party in hotel and noise was awful. We stayed in this hotel for work, which meant very little sleep to then have to do a full days work. Hotel itself was very nice.

Great hotel