Overall Ratings & Reviews Wyndham Tulum

Great property and price. I loved the fact that they had a family pool and adults-only pool. My daughter was about to have as much fun as she wanted, and the adult side seemed really nice! Small detail, but I stayed for 7 days and they didn't automatically refill the coffee station every day. Overall, I highly recommend this hotel.

Great service, employees were wonderful. The pools are quite large and nice. Big size rooms. Some rooms on the first and 3rd floor have personal pools which is nice if you want to refresh yourself outside of the pool hours. The gym is well equipped for an average workout. I haven't tried the restaurant. Also since it's a fairly new hotel, construction isn't finished as of June 2025. It didn't bother me since I was out most of the day, but if you plan on staying in, bring some earplugs. I liked that it was situated halfway from the beach and Tulum Center. Though walking is doable, renting a car, scooter or a bike is a better option for getting around. If you rent a bike, I would suggest doing it from a place downtown as it is cheaper than renting from the hotel. However if renting from the hotel is more convenient for you and you don't mind paying a bit more, they offer the service. Once again the staff was very nice, friendly and helpful.

This is a lovely property close to downtown Tulum area, with great staff, and an absolutely gorgeous pool area. We struggled with getting consistent internet in our room. Used the lobby internet on several occasions. It was nice to have a covered parking garage. Exiting the garage was a bit of a challenge due to a very narrow exit ramp. Fortunately, we rented a small car. If it was larger, we make have scraped the exit walls like other car apparently did due to marks make on the wall.

This seemed like a new property as everything looked and appeared as such. It was clear, had more than everything we needed. Amenities like padel court were a great addition. The pool was a highlight! I would highly recommend staying here instead of the hotel zone as it offers better proximity to restaurants in Centro which is better in my opinion. Overall 10/10!

Absolutely beautiful place! We paid for the shuttle service to/from the airport, and did not have our own transportation. This place is set away from Tulum in a forested area. It is within walking distance of an old Tulum and a 7-Eleven, just bring plenty of water due to heat & humidity. It is not within walking distance to the beach. The place is still under construction, so taking a nap during the day was difficult! The staff is very kind and has bilingual people available. The on site restaurant is very good! There is not a gift shop on-site. We went on excursions on two separate days and we were picked up in front the compound at the steps, as the lobby is set further back and not visible from the road. Overall, we were happy about how clean the place was, and the landscape within the compound was stunning!

It’s really a stunning view. There is an adult pool and family pool which is nice. Stuff is very nice! All in all would definitely recommend.

Hotel maravilhoso com suítes espaçosas e a mini piscina e o pátio externo exclusivo nos apartamentos faz toda a diferença.

New hotel with excellent service and beautiful grounds

The property at the time of my stay was not finished but, what was available a d finished was great

Still in the middle of construction

Very

Excellent service! Beautifull Hotel.

We really enjoyed the level of service offered by the staff at Wyndham Tulum. Also the location was great for our needs and the property was beautiful, clean, and well maintained. Our only wish is that we had more time there.

I booked this hotel because it says in the description there is hot tub but there is no hot tub. The hotel itself were still under construction in some areas. Also the property has three-floor buildings and no elevators. I feel l was cheated.

Our stay was great. Our concierge Antonio took great care of us. One of the staff members saw us walking and offered us a ride to our destinations on her way home. Hotel opened a month ago and is still under construction so the bar wasnt yet fully stocked. However the food and service was AMAZING

Es nueva y agradable. Lo malo: Esta distante de la ciudad, los taxis son costosísimos, la recepción no orienta al huésped (en especial sobre el Parque del Jaguar);

Gracias !

Excelente

Me encantó todo a reserva de que ya para llegar al hotel, no hay algún señalamiento que indique que el hotel está sobre esa dirección, calle, etc. Por lo demás todo excelente padrísimo muy a gusto

Excelente hotel, vale la pena, la zona está un poco oscura y soltaría pero el hotel vale mucho la pena, sobre todo si tienes vehículo