8.8
Very Good
From 27 reviews
Cleanliness

9.0

Room Comfort

7.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Wooden House Lodge

Number of reviews per page
20
40
Top reviews
stephen
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Really nice place to stay, very comfortable and the staff are very friendly. The food was excellent. Good advice and booking for tours. Location is a short walk from main centre, a few mins, but that makes it nice and quiet. Close to harbour so easy access from ferry.
Expedia
8.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Location was walking distance from sea port. Staff was very helpful.
stephen
2.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

we had a booking 18-20 July but couldn’t get there as all flights cancelled. We had 5 hotels Booked and all but this one cancelled without question due to COVID. I offered to change booking to May 2021 but this was refused. I find this unfair as every other hotel on our trip agreed to cancel. They even confirmed that there were no flights so it was impossible to get there. This hotel clearly puts money before people and lacks any humanity. We will be going to the island in 2021 but certainly won’t stay with this establishment.
Read More
Odavis
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

We LOVED the Wooden House. The staff were extremely kind and helpful, the place was impeccably clean, the food delicious and fresh, they were helpful with cabs and directions. Just. Love love love.
PamD
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 293 week(s) ago

Expedia Group verified review

Very cool place to stay. Walking distance to pier and downtown. Great free breakfast. We enjoyed the 2 dinners we had there. Comfortable beds and AC. Loved the sitting area outside our room with the 2 hammocks. Great way to relax after a long, hot day. Staff was very helpful.
Paul
10.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

Great little hotel, staff that take pride in their work. Make sure to try the dinner, it's better than most restaurants in town.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 295 week(s) ago

Hotels.com verified review

The Hotel was quaint and clean. We booked a room with a twin and full bed and received a room with two twins. The room was very small, no room for luggage. I had to jump over my bag to get to the bathroom or door. Our bathroom door was an accordian style door which was not functioning properly and did not close, hence no privacy in the bathroom. I did get to peek into other rooms and they looked larger. Things to consider, this hotel is not in the town. It's a 10-15 minute walk into town. There is only wifi in the common area. The manager was attentive and the property was clean. We used the laundry service and it was very reasonable and quick. I only ate breakfast, it was basic but fine. Having to tell them in advance of dinner plans is a bit of a hassle since we didn't know our plans but I imagine it's a nice option is you don't want to walk into town at night.
Read More
Jen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

I cannot day enough wonderful things about my stay here. The facilities were clean, staff was friendly and food was delicious. I also took advantage of the laundry service which was excellent. Fernando gave me a great tip on where to find a kayaking tour I wanted and was very helpful by putting in a call for our taxi. We really felt at home here.It’s also just a few minutes walk from the ferry.
Read More
Sarah
10.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

We really enjoyed our stay at The Wooden House. It was in a great location relative to the ferry. They have a nice communal area downstairs with tv and games. We liked reading in the hammocks on the second floor. They have snorkel gear available for rent as well as a bar and pool. If you give them enough notice you can get dinner downstairs. We tried the dinner one night and it was delicious and included dessert. Overall really great stay and nice people!
Read More
Judith A
10.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

From the moment we arrived and were greeted by the manager, I loved this place. It's a short walk to downtown which makes it very quiet and peaceful. Totally recommend it. Food is great too.
Barbara
10.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

A charming, very quiet and comfortable place. Easy walk into the center of Puerto Villamil. Luis was super helpful with planning trips and everything else. Breakfast was very good.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

It was a very nice place. Laid back and relaxing, very helpful and extremely cheerful group running it. great location next to snorkeling and the main pier.
Verified traveler
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Great manager. Great place but the noise of the rooms above was difficult to avoid in the morning. Great breakfast and friendly staff. Would recommend but just ask for a room at a floor and perhaps not at the back close to the kitchen
Michael
10.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

Easy location from ferry, lovely staff, not luxurious but comfortable and homey. It's clean, safe and friendly. They rent snorkel gear. It's quality equipment. Their breakfast is early but twice we missed it and the accommodated us without asking for it. Food is fresh and comes from organic farm. You must request dinner ahead of time. Check out is also early. Schedule is due to ferry arrival and tour departures.
Read More
Caitlin
10.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

I can't say enough great things about this hotel. The location is perfect - just a 5 minute walk from the port and Conche del Perla, and a 7 minute walk into town. The rooms are grounds are extremely clean, with hot water abounding and air conditioning if needed. We had wifi throughout the hotel and in our room, despite reading reviews that it may not be plentiful everywhere. The best part about our stay was the staff. Jose Carlos (the manager) welcomed us warmly when we arrived, and gave us a great overview of the island and tourist options. He checked in with us each morning and evening to genuinely ask about our day, and was always willing to help if we needed anything. When we left the island, we immediately had withdrawls. We are hoping to plan a return trip to the island solely to stay and experience the Wooden House again!
Read More
Derek
10.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

The hotel was very beautiful and kept incredibly clean and tidy. The staff was more accommodating than anywhere I have ever stayed. They helped us plan out activities for each day and had a lot of great information about the island.
Verified traveler
8.0
/10
Reviewed 446 week(s) ago

Expedia Group verified review

Owner was helpful, rooms were clean. There was a nice breakfast. It is the closest hotel to the port, you can walk to it from there
Verified traveler
10.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

Perfect location, walking distance to entry port and to downtown. Nice, clean and comfortable rooms. Really good breakfast to keep you full through the day and box lunchs for early tours. Fernando, the Manager, is a great advisor. He made sure uor stay was the best, provided us with tips and contacts to enjoy out time in Isabela.
Read More
Verified traveler
8.0
/10
Reviewed 469 week(s) ago

Expedia Group verified review

The manager was very welcoming and the rooms were nice and clean. Only complaint is our room was near the kitchen so it was a little noisy and smelled of cooking sometime. Definitely worth the price!
Personal
4.0
/10
Reviewed 528 week(s) ago

Expedia Group verified review

This hotel does not keep track of Expedia reservations. We arrived, in a remote place we'd never been before, to be told the hotel had no rcord of our reservation. They asked for proof and we gave them everything we had, it should have been more than enough, but the guy working the desk didn't seem to think so despite taking photos of all my documentation, something I consented to but was very uncomfortable with. finally the guy acted like he was being charitable with us and said we could stay the night and we'd figure it out the next morning. They put us in the worst room they had, not the one we reserved with Expedia, a double bed room. It was in the center of all the staff work stations- very loud from very early in the morning to 9pm. The next day the front desk person told us that they had found our reservation but had double booked it because they had failed to keep our room reserved. We'd have to stay in the one they'd put us in until half way through our stay. The day before we were due to check out, this same guy, a manager I think, basically told us we'd have to leave by 9am instead of noon because he had other people checking into the room that day. We paid in full and we should have flat out refused but he took advantage of us a vulnerable travelers who started out "without a reservation." Expedia needs to improve its lines of communication with remote hotels. I doubt we'll book with them again and we don't recommend this hotel.
Read More
Number of reviews per page
20
40