Imperial Heights Hotel, Entebbe

Explore Imperial Heights Hotel, Entebbe
7.8
Pleasant
From 90 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

9.0

Service and Facilites

8.6

Traveler Reviews Imperial Heights Hotel, Entebbe

Number of reviews per page
20
40
Top reviews
Douglas
icon-Business Family
Business Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

courteous staff gave us towels for pool and later checkout 12pm no charge the bar has a great view trees blocking lake, rooms and pool are very clean, dinned out for dinner breakfast is great pancakes eggs, sausage,
Kigen
icon-Business
Business
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The hotel was very old and not well maintained. Nothing like what we saw online. The food was really bad - we had to eat outside and the rooms were not comfortable at all
Shadrack Yaw
icon-Leisure
Leisure
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Just an okay property but not really bad for the price
Wim
icon-Leisure
Leisure
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The pictures of the website, looks far more better the real state the premises are situated in.
Shadrack Yaw
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Not as good as the pictures but it’s manageably okay
lee
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

..
Daniel Liling
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Always excellent/polite friendly staff, who are happy to help with everything and goes above and beyond to make sure you have a very happy stay. I will highly recommend this establishment for any one travelling through Entebbe. Also only just 10mins drive to airport and 5minutes walk to shopping mall.
FARUK
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Good
Bruno Alexandre
icon-
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Very good value for money. The reception staff was kind enough to wait for me until 3am because of my extremely delayed flight. Room was very clean with all the toiletries I required during my stay. Bed was gigantic, loved it. Breakfast staff was very attentive too, breakfast choice was okay. Pool was very refreshing
PETER
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Staff were very friendly, helpful and professional. The gym needs major improvement
John
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
Loretta
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it
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Daniel Liling
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Daniel Liling
icon-Leisure
Leisure
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
UMAR
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

My card was overcharged
Michael
icon-Business
Business
10.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Great
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Tiong
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Jennifer
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
suzanne n
icon-Business
Business
8.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Liked staff availability, friendliness and professionalism
Number of reviews per page
20
40