The hotel is new, more detail information should be given to customer upon selection. For example check in at level 12, parking at existing Wyndham Hotel etc. This will definitely facilitate the check in process. Nevertheless, check in process is smooth and serve with welcome drink. The junior suite stated 1 king size bed with another oon with twin bed. However, the twin bed room apparently is just a single bed with very limited space to move around. The aircon in the single bed room is spoilt. Since the weather it’s cold, so it doesn’t matter except you must sleep with door open. Overall, the hotel and service is good, despite some small hiccups, still another good alternative choice for the visitor to Genting Highland.