Overall Ratings & Reviews The Island Garden Hotel

Great customer service! Really clean rooms and the staff were great with my kids!

The staff was great, the property seems to be in the middle of some renovations. Pool was nice but no chIrs to sit in. Bed had a ripped plastic cover and 2 twin flat sheets on it that didnt fit. A small bed spread but no blankets. When we arrived the a/c was off so we could not stay in the room, it was 90 plus degrees, also the mini fridge was unplugged. Room was dated and not very clean. Again, the staff was friendly and when we did ask for something tried to help us. I hope they renovate the place because it has a lot of potential.

Great and budget friendly!

More perks, few amenities, the room(s) needs upgrading, and everything else was just basic when it should not be.

Nice ,will definitely be save in my favorite

nice place

Always a pleasure it is a nice secured safe and private property

We liked the location of the property. It was a fairly quiet area, and was within walking distance of cable beach, Starbucks and a local grocery store. The room was a decent size and it was clean. The AC worked well and that was a definite plus. The room was basic though, just a bed. There was nothing was in the room to make the stay more comfortable. No hangars in the closet, no chair to sit on or just to have to throw clothes on. No kettle or coffee machine and no cups to have a drink. Towels were limited and there was no hand towel or floor towel in the bathroom. There was nowhere to hang a towel, no hooks or rails. A lamp on the beside table would have been nice as there was only one light on the wall and no curtains on the upper windows so it was very bright in the morning. One additional mirror outside the bathroom would have helped as it was challenging when trying to get ready. Lots of potential with this property! If you don't need any fuss and can fend for yourself it's ok for a couple of nights. Shout out to Montez!! Who was always around to help and went above and beyond when we were stuck! Thank you!

This was a unique experience allowing us to spend time with locals and away from all the tourists. The building is in the process of being rehabilitated. We did not have any issue with construction noise. We did have issues with cold water pressure in the shower. We enjoyed the pool and the quiet location. The staff was friendly and very helpful.

Island garden made my Baha

Room was outdated and linen smelled very old.

Hello, My stay with you guys was easy and the lady at the desk was friendly. I would definitely stay at the property again, pretty much convenient for me. There are only a few things, maybe some black out curtains I know it’s a preference and not everyone like them, there was a hard time finding a balance in the shower to get room temperature water, it was either to HOT or to COLD! Other than that, I enjoyed my stayed, staff was friendly and everytime I had left the property and come back I always had the same to parking spots that I parked in during my stay.

It is a very quiet little motel. Very simple but clean and in walking distance to grocery store, restaurants, Cable Beach and bus stops. Worth the price!

It was a nice property you could have seen they was doing renovations that’s the noisy but I will stay again the staff was very nice and accommodating

I was satisfied

We and our taxi driver looked for this property for an hour. No hotel and no signs at the address on the receipt or the different address on the web. No one in the neighborhood had heard of it. After driving back and forth several times, we had to pay him more to take us to another hotel with a vacancy. Property was very responsive to questions through Hotels.com, so I am not sure if this is a scam or something else is wrong.

It’s shouldn’t be open

Missed connecting flight. While booking, they raised price $30! (Bait & switch). On busy road. Cold showers. Shabby condition, needs upgrading. But desk clerk friendly & helpful. Find another.

Host was super helpful with local attractions and transportation options. Site under renovations so expect a work in progress.

It wasn’t what I expected the room wasn’t the room I suppose to got the bed was very uncomfortable