7.6
Pleasant
From 57 reviews
Cleanliness

8.8

Room Comfort

6.0

Service and Facilites

8.6

Traveler Reviews Hotel Capri

Number of reviews per page
20
40
Top reviews
Claudia
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Sábanas limpias, bien pero NO te dan toalla para manos ni tapete baño solo tu toalla para bañarte , y se necesita! El precio es alto para no tener eso en la habitación, se necesita!!!! Le falta remodelar baño y cuarto, Está a 12 cuadras de la Catedral y Mercado pero la calle es peligroso esa zona no salir después de 7 pm , el rumbo no está agradable y por ese precio menos
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Korah
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was very nice and they had clean rooms. Note that ours did not have a mini fridge or microwave. The location was very walkable and we got breakfast and dinner at many different spots. Room got a bit cold at night, as the temperature got down around 45-50 degrees Fahrenheit. They do have private parking. Overall, we enjoyed our stay.
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Carmelina
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great costumers service
Cesar
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Yes
Gilberto
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Overall this hotel is very good and I would stay again. It’s quiet and close to Civic centre and historic centre
Zakariya
icon-Leisure
Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Shower was a bit small but overall great place for price
carl
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Everything was ok
J.
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Great Zona 1 location within walking distance of everything. Spotlessly clean with attentive and friendly staff. Simple, budget accommodations perfect for single traveler and/or students. A bargain. A bit noisy due to downtown location (not the hotel’s fault) and somewhat uncomfortable nights due to lack of air conditioning. Hey, ya get what ya pay for. Would recommend.
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Peter
icon-Leisure
Leisure
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Only stayed for 8 hours until my late night flight home. Served its purpose and allowed me to have a siesta, then shower and change for my flight. Was fine for the price and the purpose I needed.
Michele
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

I go to this hotel every week because I go to college and it is much easier for me to stay here than to commute from where I live. There is a restaurant next door, and a small store nearby and you can easily order from the food delivery services too. The hotel is basic, but clean, and while you do need to exercise caution in the areas around the hotel, it is the same as any large city. You can easily get an Uber, or take a taxi as they are always nearby. They do monitor the door, and keep the hotel area safe for the guests. The lobby is clean, neat and the people who work there are friendly. If exploring the city center or the historic area, I would recommend it as a great place to stay! (and definitely affordable too!)
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OSCAR
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

People are friendly, helpful. Couldn't ask for more. Thanks!
Maritsol
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Center of the city, alot place to visit central park museon, alot good restaurants, transit,taxis, etc
Chelsey
icon-
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Room is simple very basic. Two electrical outlets in the room. Plus an additional one in the bathroom. No cooling system, so the drapes need to be drawn to avoid overheating. Property is three stories without an elevator. Staff really accommodating in locating you on a lower floor on request. Staff was very personably and knew me by name. Bed is firm I found it to be reasonably comfortable. This was a second visit and the Capri is my first choice. A nice addition would be a mini fridge. Although I accept that three stars hotels rarely have that amenity. Towels are newer bath sheet size made from cotton. The shower has hot water great pressure.
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Brian
icon-Leisure
Leisure
6.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Pros: - Very nice staff. - Property is very clean and gorgeous - Good location. Walking distance to attractions - Room is clean, nice, and comfortable Cons: - Wifi is not great. Slow and was barely able to connect even close to the front area of the hotel. - hot water barely exists. Its there but only had them for few mins sometimes not at all. - shower drain is not draining properly so it pools a little bit. - breakfast was great, but very small portion. Maybe charge a little more to have proper portion? Although i really liked the value, the property, and staff, i sadly dont recommend this hotel because of the wifi situation.
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Verified traveler
icon-
10.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

Check in was flawless even though it was a last minute booking. (Within 8 hours of arrival) Older hotel very well maintained. There is no elevator even though the building is 4 stories. Only negative hot water was just available in the early morning hours. Staff was very accommodating. They allowed me to check in far ahead of the 3pm posted time. The adjoining restaurant had very good food, which was extremely economical. Location was good close to the central city.
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Arcely
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

Nice please is very close to metro bus and guatemala central market
Peter
icon-Business
Business
8.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

The staff was mostly friendly and fairly efficient. The rooms, lobby, restaurant were fine. Seems to be a nice hotel right in downtown Guatemala City. Pretty convenient location.
Holly
icon-with Partner
with Partner
10.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

Met my husband. The guy working at the desk was very friendly and helpful
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 253 week(s) ago

Hotels.com verified review

Good for a very quick stopover but very noisy as there was a dog outside that constantly barked upto 1am. Area not safe as per reception staff after dark even though the streets were busy but was told as we would be a target to be robbed as foreigners.
Nery
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Personal y Familias
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