Overall Ratings & Reviews Sanna Boutique Hotel

Our visit to the Sanna did not start well, there was a snafu with our reservation, resulting in us being moved to their eco lodge on arrival. The staff was very gracious in trying to make up for this, and the owner personally came to right this. The hotel is beautiful, i fully recommend upgrading the suite. There is a rooftop restaurant and bar that has beautiful views. The bell tower and market is within walking distance, however vendors make walking the streets annoying. They have a transfer service from the airport that is worth reserving. The hotel has spa services that are relaxing for weary travelers.

This was perfect for our one night in Arusha after our safari ended. The room was huge and comfortable. The restaurant had good food for dinner and breakfast.

Conveniently located in the heart of Arusha.

Staff was absolutely excellent from the young door man to check in staff and Bona Vista restaurant and bar. Very reasonable prices for lunch and dinner. Included breakfast was excellent with a lot of choices. Plenty of hot water. Strong shower. All inquiries or issues annswered / resolved very quickly. As in only one bath towel - 2nd delivered in under 3 minutes. A long drive to Kilimanjaro. Probably 3 hours.

Modern. Clean. Central. Large rooms. Range of tv channels. Staff friendly. Reported banking noise above room which reception stated that they would investigate but no response after this. Noise heard again the same night and the next morning. It did disturb sleep. On check out, manager asked after our stay and when informed, stated that it was the kitchen as the hotel has a rooftop restaurant. Apologised and asked if there was anything that he could. I would definitely stay again but not in 1307.

Conveniently located with very warm and welcoming staffs.

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Huge rooms and good restaurant on the top floor

Every worker we encountered was very friendly and always willing to assist us with our very need but unfortunately the hotel needs to be updated

Very pleasant and helpful staff

Attentive and friendly staff

Management and staff are amazing, our room had a amazing view of the mountains, so spacious and comfortable. Breakfast was really nice to it was all fresh and tasty. Thank alot sanna boutique we wish we could stay longer next time

Beautuful hotel, clean, confortable and the best views of Mt Meru...

The hotel is nice, but they don't allow you to bring food and drinks to the room, which is weird and not good. I have never been to a hotel that does that. They most likely want to you eat and buy at their restaurant everyday, which we did not do. Staff was very nice.

Nice mordent hotel, WiFi works great, food in the roof top restaurant was great.

This hotel was definitely too expensive for what we got. The television didn’t work properly, the bathtub flooded, we ran out of hot water when trying to use the bathroom and shower, and wasn’t worth the $150 away paid for it. Had it been half the price, it would’ve been fine. The best thing about it was the wonderful restaurant on the roof that overlooked the city with an epic view of mount Maru. Very nice food, very nice staff.

Great rooms, great spot.

Nice view from the terrace, and very spacious rooms. Food was good too. Unfortunately, my bath was covered in dirt. I think it just hadn’t been used in a while. $50 cash deposit on arrival is awkward. 4% charge on card transactions seems odd too. The building itself smelt of stale smoke , the rooms were non smoking though. Overall, wouldn’t return.

The building that the hotel is located has central air and a casino is on second floor. They allow smoking inside in that casino and it is like a chimney in there. Since the building has central air and smoke raises the smokes goes throughout. The hotel use strong deodorizer to mask the smell but I am allergic to nicotine even if you mask the smell my body react to nicotine. I was sick on my stay here and couldn’t wait to leave this place. The food also sucks, including breakfast. This hotel is not 5 star. The only good thing about this place is the Sanna Coffee.

The staff, the Interior Decor, absolutely worth the VIP Rating. Staying with then the Second Time since they opened and one other thing they have an absolutely amazing Roof Top Restaurant that has the best view of Mount Meru. On Holidays/New Year they have one of the most iconic Fireworks during New Year. They have really raised the Bar. 10/10