Grand Resort & Residences

Explore Grand Resort & Residences
8.8
Very Good
From 247 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews Grand Resort & Residences

Number of reviews per page
20
40
Top reviews
Giovan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like the place is very clean and the stuff is very good people. I recommend that Hotel hundred percent.
tammy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room , great staff
Deandra
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was amazing!!
James
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our room didn't have a window and the bathroom layout was a bit dysfunctional. That being said, staff were friendly and helpful, the property was well maintained, and we had a good experience.
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good stay in a comfortable hotel near the airport. Clean. Friendly staff. Excellent breakfast Buffett. Right on the Belize River.
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean, comfortable hotel not far from airport. Right on the Belize River with good views and comfortable, outdoor pool and bar area. Excellent breakfast buffet. Friendly staff. Airport shuttle for a fee (fee equal to taxi and much nicer). Hotel waived breakfast charge because they had not automatically offered free upgrade at check in. Casino attached if interested.
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Gareth
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Everything was wonderful, very close to the airport and mid town
Manuel Fernandez
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I loved the fact that the pool area overlooks the river. The entire staff was very attentive and helpful. Justin the shuttle bus driver was the best. He was so knowledgeable about the where to go shop and where to eat places. Such a humble young man…
Adrian
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was OK, but room for improvement
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The pool and hotel is nice. The shower drain was clogged and the coffee machine didn’t work. Other than those minor issues it is a nice place. The rooms are very clean and good so.
Donna
icon-
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was great ..pool , restaurant ,bar all were awesome..only 2 major problems 1st every phone number I tried ( including the key card holder and Expedia listed number) didn’t work. Front desk gentlemen gave me a number that was not close to not one of the numbers on the website or on Expedia or their in-house key card holder. 2nd I understand it was a super busy week for them however, the room I got everything was amazing except the fact that I felt like I was in a closet not one window and unfortunately, they said they didn’t have another room to give me, I felt like it was a cave but a really nice cave. Tahinia & Jamir (sorry if I misspelled it.) a great first impression when you walk into the hotel both are very kind very polite and very helpful.
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Adelaide
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The AC didn’t work well and the room was very humid, but the staff was very kind and attentive overall!!
Judy
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We stayed one night because we had an early morning flight. The staff was wonderful and the entry and registration desk was clean and well-designed. Driving through the parking lot, however, was ungraded and dusty. The room was small and superficially nice, but the construction was shoddy. The wall plug outside the room was hanging by its wires. The peephole in the door rotated freely. The door didn't fit the doorframe. The handle on the shower door was practically falling off. The showerhead pipe coming out of the wall was not solid. All in all, this new hotel doesn't look like it's going to last many years. One last thing. There was no refrigerator in the room. I had to ask the restaurant to keep my medication cold overnight! All in all, the staff was lovely but the hotel itself was a great disappointment.
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Victor
icon-Business
Business
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

There is a swim-up bar but you cannot drink in the pool. No gym
Fred
icon-Family
Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Expected to have a window, at least, in a Junior suite.
Lilia
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful welcoming staff!
Briana
icon-with Friends
with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The walls are thin and you can hear everything throughout the night. But everything else was great. Plenty of parking and the staff were very friendly.
Jason
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This is a very nice hotel quite luxurious. The only downside was I stayed in a room without a window.
Lorna
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Splendid!
Jasmine
icon-with Friends
with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were friendly, the pics online make it look nicer than it is. The swim up bar doesn’t exist, just seats in the pool. They have a shuttle but you still have to pay to get a ride.
Number of reviews per page
20
40