8.6
Very Good
From 52 reviews
Cleanliness

8.8

Room Comfort

9.6

Service and Facilites

9.0

Traveler Reviews Ka'ana Surf

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Place and staff were great
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice property overall. Not actually on the beach but very close with a few houses, (Bunga Loose) being in front and blocking much of the views. Staff is absolutely great. We had ocean views with a private rooftop plunge pool. Would stay again.
Cristina
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Todo perfecto segunda vez que me quedo y me sigue gustando
Cynthia Dawn
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff is consistent and considerate, We dont speak spanish but we always work it out, Maintenence does a great job pools and landscaping are beautifully cared for. front desk staff and kichen and servers, always have a smile and kindness. I was here in February and came back to Kaana surf for a week, because they do an amazing job!
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Ronald
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Service was poor and the rooms did not meet what was described online. The power went out for over 12 hours and there was no water in the until. Ants, mosquitoes and flys were in the room and bed. I would not recommend to ever stay here
Leslie Tucker
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great stay in el Paredon / would recommend. It was private and clean. The pool was the best of all the hotels I visited.
Sybella
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Es un hotel precioso, limpio, lujoso y con un ambiente espectacular, la comida es deliciosa, hice todas mis comidas en el hotel y todo muy rico, el personal fue muy amable y la vista desde el jacuzzi del segundo nivel es increíble, seguro volveré porque la pasé muy bien
Sara
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good attention and attitude from staff. Prompt to solve issue.
Cristina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice
Edvin
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The staff is so nice and helpful, I will recommend to hotel to anyone who wants to rest in a quiet hotel, food at the restaurant was amazing, Salvador the Supervisor excellent and Jose the restaurant supervisor amazing, there is nothing bad or wrong about the Hotel, my suggestion to Salvador will be tips should be individually instead of putting the tips in a Jar at the front desk
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John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Cool design of room
Caroline
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property was overall nice but there is very limited view of the ocean as most of the property is blocked in front by new buildings. The website shows older pictures that do not show the new buildings blocking the view and there is continued new construction creating a mess to walk through from the Ka’ana gate to the beach. This wouldn’t have been so disappointing if they were honest in their advertisement and description of the property and rooms. I paid a premium price for a master suite with ocean view. There was no view of the ocean at all. They did move us to a smaller room on the end where you could see the ocean (also overlooking the cemetery!) but they still charged us for the full price of the master suite AND more because they had a higher conversion rate from Quetzals to USD ( I was charged about $60 more than the price I booked for and was given a room that should have been $50 less per night) I was originally told we would be charged the lesser rate but they didn’t follow through. As well, the room needed cleaning, we had to ask for towels, and to have the sheets changed (they had ink marks on the pillow cases). They did attend to the cleaning needs quickly when we asked, but I shouldn’t have had to ask! The staff were very nice and helpful. They made the stay good (thanks Emily and Jose!) But due to the poor management (mgr did not compensate or show any care about the overcharge), lack of cleanliness, and false advertising, I would caution booking here.
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Silvana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Loveeee this hotel! An incredible property with all of the makings of a major franchise without the fuzz. Elevated beach bum vibes
Mynor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We loved it! the property is amazing and the staff was very kind and profesional. ¡Nos fascinó, súper lindo el lugar y los trabajadores muy profesionales y amables!
Mark
icon-Leisure
Leisure
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

After 4 days of fishing in Port San Jose the location was perfect to relax and enjoy the clean beach. The staff was very friendly
Cindy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Construction by the beach and lots of trash there. Not the hotels fault. Everything about Kaana Surf was perfect. People doing Construction should clean there area
Beena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great property. It is not adult-only per Expedia. Kids/families are welcome. The reception can organize activities for you to do. Food is fresh and delicious. Staff is very friendly and accommodating
DHARMIN
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

For a luxury hotel, it wasn't the cleanest. We found it a bit overpriced based on the overall hospitality. The swimming pools were nice and the location was right next to the beach.
Dirk F
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

This is a gem of a property in a unique surfing village at the edge of the world. An adventure to get to and a throw back to simpler times. Everyone is friendly and helpful and the food is amazing. Ocean views from the rooms, two beautiful pools, and a roof top Jacuzzi along with a wonderful on site restaurant make this a great choice. Lots of walkable options for food and drink or jump in a Tuktuk for a fun way to travel. Hotel Ka'ana is wonderful!
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marco
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Nice place
Number of reviews per page
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40