8.2
Very Good
From 35 reviews
Cleanliness

8.2

Room Comfort

7.4

Service and Facilites

9.0

Traveler Reviews The Bel Air Hotel

Number of reviews per page
20
40
Top reviews
Ricky
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I really can’t express how amazing the staff is, they’re super friendly and very caring. The place has 24 hour security and is safe for those who are worried. For the price you can’t get better value anywhere else. The room is also extremely clean which was a big deal for me.
Keith
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing stay. The staff were exceptional and very friendly, enjoy home away from home, The owner were very accommodating and made all efforts to make his guests comfortable. Very much doable again. Shout out to! Michael owner Shantill Robin Kajol and all of the staff
Adewale
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

NJoyed
MANUEL
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best team ever. So friendly so nice so kind. They help us a lot. Everything we need they help inn
Devi
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel, still under construction but it was amazing. The room is clean, have ALL essentials you would need, hot and cold shower, Complimentary breakfast, car service to airport and around the neighborhood. Staff was very friendly and welcoming. I would definitely stay here again
Paola
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay once again! It’s nice to see the property construction moving well.
Sherryann
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall a satisfactory experience. Would definitely recommend 👌
Antonio
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My stay was here was very comfortable and relaxing. Staff were friendly and efficient. Some light construction right now, but overall stay was great.
Nazarine
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hi on day 2 of my stay at the hotel I came back to find that construction was going on in the room and the doorway was blocked with machinery and construction items.
Bashir
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It will be an excellent hotel after construction finishes Needs a pool
Alicia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was friendly and courteous, and the breakfast good and relatable The hotel is beautiful,however it was a bit inconvenient as renovation was taking place including space for an elevator In a few months time, it will be the perfect place to sta
Godfrey
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is going to be beautiful and safe hotel... but very NEW for now. Still a work in progress. Built not for the claustrophobic. Plenty of room amenities. Breakfast on the go. And is located in a nice neighborhood.
Winston
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Construction in building
Visham
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Room Smelt Musty Smell on Arrival and with No Windows made it impossible to get Rid of the Smell. My First night I was constantly annoyed by 2 fly's, had insects in the room, No daily housekeeping unless you actually go and ask them to Clean! No change of towels, soap or shampoo. Stayed 8days and it was very uncomfortable. Breakfast leaves Alot to be desired with No Eating Area. Just stand and eat or go to your room and eat with fly's! The Hotel is under Construction still so it's very dusty and noisy! Definitely will Not Return. Worst Hotel Experience I've ever had.
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Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff friendly security very quiet neighborhood
Kayla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bel Air was a life saver after a terrible experience at another hotel in Georgetown. It is under construction so there's that but not a deal breaker. There are some mosquitoes in the hallway due to the construction so be prepared to spray your room. Breakfast comes in to go containers in the lobby, only gripe was how small the hot cups are so you are refilling a couple times. Security was a great help with moving outside tables out of the rain. Also the front desk had taxi drivers on hand, shout out to Mr.Roy and David so we were able to call on when we needed transportation. Overall it was a positive experience, the staff was helpful and took immediate action in anything we needed. I would recommend staying here and would definitely return.
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Errol
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff is very friendly, cooperative and provides help with car rental, taxi, etc...
Stacy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had an amazing stay at the Bel Air Hotel in Guyana! From start to finish, the staff were warm, welcoming, and incredibly helpful but Robin and Michael truly went above and beyond. Robin made sure I had breakfast every morning, helped me get taxis when I needed them, and even recommended fantastic local spots to eat when transportation was limited. Her attention to detail and care really made a difference. Michael was equally incredible. When I couldn’t find a taxi one day, he personally drove me himself without being asked or expecting anything in return. That level of dedication is rare and genuinely appreciated. While everyone at the hotel was friendly and professional, Robin and Michael stood out the most. Their hospitality made me feel right at home. I would absolutely stay here again and highly recommend Bel Air Hotel to anyone visiting Guyana. 10/10 experience!
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Colin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff at the Bel Air Hotel were friendly and accommodating. The room was great and the bed was comfortable. I will stay at this hotel on my next visit. Shout out to Michael and Shanill who made every effort for a wonderful stay, thank you.
Shameel
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I was told that I would be refunded for two days of my stay. The shower overflow with water. The coffee pot had mole in it. It was very dirty. The pro the staff were kind and nice.
Number of reviews per page
20
40