U.S. visitor, first time in Czech Republic. Here is my honest review about this hotel and its staff. I chose the hotel because it's a walk from Ostrava bus station, and not by appearance, night/room price. I'll tell you the negative aspect first and the positive aspects later. My review is based on facts I noticed, and not on my opinion. The negative aspects. This hotel is not for everyone. I don't advise couples on honey moon or elders to stay here. The beds are not set for couples and the mattress is very thin. The wall outlets are slow to useless when charging phone and other devices like laptops, and battery packs. The lights go out on the hall, and only come on under motion sensor. The stair way is typically dark and so are the hallways, day and night. There is no elevator or as they say "lift" The hotel is near a church or town square. There is a little park outside, the church bell rings every so often, waking you and anyone up. The positive aspects are: Staff is very friendly. The front desk girls are very friendly and helpful in providing instructions and directions to places in the city. All of them communicate in fluent English. Access to public transportation is readibly available. Breakfast is available for an extra. The hotel can be intended for young people, students visiting Ostrava. Rooms can house up to 2 people. As there are 2 Junior/ personal beds in each room. The price is reasonable in a bored city. Where there is very little to see and experience.

The price is low and the hotel is ok fot the price. You can hear noises from other rooms, bur the staff pleasent

my vacation

Staff were very nice and helpful, breakfast was nice and the hotel itself is great for the price

Cheap, clean, food good

Shady area night receptionist need to be better trained

Hotellet var bra, ganska bra läge och renhet. Frukost var ganska ok.

Mukava henkilökunta. Siisti huone.

快適に過ごせました。チェックイン時の対応は良くなかったけど、朝食は美味しいし、バスタブがあったので、疲れが取れた。 この値段で部屋や朝食などを総合評価するとコストパフォーマンスはいいと思う。

チェックインの時の対応が「わかんないんでしょ」的な表情でとても残念だった。Google翻訳を使っても会話をしようと努力したが、ダメでした。前日泊まったプラハのホテルとは雲泥の差。そこだけが唯一残念なところ。

Litre en très mauvais états . Rien n’est au normes

Fint

Meget tynde madrasser, knirkende senge, meget larm udenfor så ikke muligt at have vinduerne åbne, ingen aircondition, generelt sure medarbejdere som ikke lignede nogle som brød sig om at der var gæster.

Enkelt hotell med parkeringsmuligheter i nærheten. Et rolig industristrøk uten veldig mye å ta seg til i nærområdet. God tsjekkisk frokost, ok rom, men ingen AC på rommene (ikke behov da jeg bodde der). Restauranten får gode kritikker, jeg spiste ikke der denne gangen. Enkel adkomst til Ostravar Arena - noen få stopp på trikken. Billettautomat på perrongen. Betjeningen kunne med fordel gjort et bedre forsøk på å være hyggeligere. En uenighet om jeg hadde bestilt og betalt for frokost surnet betjeningen og språk ble plutselig et tema.

All was ok until someone from the stuff approached me during breakfast raising her voice (almost screaming) telling me that breakfast was not included (it was) and that I should go to reception. I left in the middle of my breakfast y confirmed that it was included with reception. Nobody apologised for that situation. What a way to waste an experience.