6.0
Pleasant
From 2 reviews
Cleanliness

5.0

Room Comfort

6.0

Service and Facilites

5.0

Traveler Reviews Nido Bacalar

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Top reviews
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

First, you will have to pay the property in cash or by transfer. No credit card. Even if we got there around 4 pm, the owner sent us a message around 9pm at night that we need to pay the total amount in cash or by money transfer. Toilet doesn’t flush properly and the shower will be cold or burning hot. Also, no water pressure. We’ve contacted the owner multiple time and she kept telling us there is a way to get a warm shower but it never worked at the end so we gave up asking. We also had to change a bulb light ourself. When we asked for housekeeping, we got a broom and been told to do it. No cleaning products and no brush for the toilet. We were worried about the black mold on the roof and the smell in the room. We were there for 10 days so it has been a long time sleeping in the same sheets and trying to keep the room clean with not even basics. I think this place is ok for 1-2 nights, but not for long term. I’m not sure if this is a hotel, motel or airbnb… Maybe we didn’t understand the concept of this… They don’t have much to offer… Just a place to sleep. The positive point is that the bed was very comfortable.
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GABRIEL
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

La relación precio- calidad es muy buena, obtienes lo que pagas sin embargo en el sitio al realizar la reservación cuentan con fotos mostrando que se encuentran a la orilla de la Laguna con acceso directo, siendo este el principal motivo para reservar ahí, en la zona hay diferentes opciones al mismo precio con acceso directo a la laguna,es una propiedad con buena ubicación sin embargo es un sitio enfocado más para llegar a dormir y visitar la zona mientras realizas excursiones y tours, no para poder quedarte en la propiedad todo el día y disfrutar nadando.
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