Wonderful place and accommodation. Mascota is a nice place to visit if you’d like to experience a different side of Mexico. There are quite a few good places to eat authentic mexican food. Cristina was very helpful and knowledgeable about the area; offering a few local drinks and tequila. Thanks again, it was a pleasure to meet you.

rooms were vey clean and the best thing was the service was great, 100% I would recommend it

Nice environment and very clean, but tv channels lacked.

The place was very clean close to everything, walking distance to main square and the personnel very good in answering any request that you may have. Excelent service I highly recommend it.

Staff seemed inexperienced and no communication amongst them.

Excellent location, great service from staff & beautiful property!

I liked everything at this hotel, the staff was professional, friendly, flexible, understanding, they made me feel like family and that is not very common at a hotel. The room was gorgeous, the bed was super comfortable, the bathroom, were spacious, cozy, very pretty and simple at the same time. The building and central garden are gorgeous. This hotel has a very unique personality. Their location is perfect in the magical town of Mascota. The only area in which I would suggest they have an improvement opportunity is in their included breakfast, it was not bad but it is a very super light breakfast, I am sure they could make an effort to at least add some more light options, for example: toast or bolillo with cream cheese, unsweetened whole grain cereals, waffles, boiled eggs, etc.

Nos encanta el Encanto. Meticulously kept, friendly and helpful staff, and nice location.

Very safe environment, clean, and friendly.

Beautiful garden

Friendly staff, beautiful property, nice rooms

What a great place to stay! A very beautiful and modern hotel in Mascota close to Centro and many wonderful restaurants in town and close by. Hands down the best hotel in town. The owners are on site everyday and super friendly family staff cater to your every need. We felt like we had instant friends when we met them. They speak excellent English. Being Mascota is the family home they are knowledgeable of the area. The decor is inviting and very tasteful. The rooms are large. The inner court is lively with gorgeous plants and quaint seating areas. You often have hummingbirds visiting creating a great place to sit and read, have a tea or just relax. Great WiFi, great showers, comfortable beds and a quiet area. Breakfast is Included in the stay which you definitely want to try Nimfa's BEST homemade natural yogurt! what a lovely wonderful place.. You certainly need to check out this place. Jack and Corinne --February 2025

Clean quiet easy to walk around town to restaurants and all amenities Great helpful staff

En general esta muy bien el hotel, bastante centrico, muy limpio, seguro y agradable, definitivamente me hospedaria nuevamente.

The garden's beautiful! Very well taken care of.

It was beautiful! The service was great and close to everything. The patio is simple beautiful, we felt so comfortable and enjoyed our stay. Breakfast and service amazing as well!

Excellent hotel staff very friendly so helpful.

We loved this hotel .... very friendly staff, super continental breakfast.... coffee to die for ... environmental measures taken ... top rate (we all can learn to do what they do in the restaurant) our dog loved her mini vacation too! All in all, a wonderful 48th anniversary get away. We had such fun at the recommended restaurant for our celebratory dinner The only thing we would have liked .... some drawers to put our "stuff" Thank You Encanto de la Sierra Hotel

Todo está muy limpio y en orden

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