Everything was great apart from the breakfast

Staff very helpful

Yes I had an ocean view.

Quise agarrar otra habitaccion con mejor vista o gunto a picina..y nunca se me atendio con el devido de ayuda para poder lograrlo..fuera de eso TODO estuvo genial..

Incredibly clean and calm

The staff was very good to deal with. Pride in the property was evident, from workers tending to the property, the senior level employee or boss asisting with beach clean up in the morning. The location is centrally located between town and mosquito beach. The afternoon cocktails were excellent. The pina coladas might be the best we have had. The appetizers were delicious and would recommend (tuna, ceviche, fish croquets). If I were to offer one suggestion it would be for the use of the falcon birds used in Cancun to deal with the sea gulls. The sea gulls were persistent every morning.

Beach front was neglected, seaweed was overrun on the beach. Birds were everywhere around the breakfast buffet and pool area

Nice hotel. clean room, friendly staff Great beach spot in the island. Breakfast was good but all days were the same.

Clean room

Room was very average. Did not receive a standard room with the pool or in the courtyard. Was facing the back of the property .. which could be nice for those seeking privacy. Toilet kept blocking. The house keeping was mediocre. As was the breakfast daily. The gym next door at adjacent property was poor. Security wouldn’t allow us the bring snacks or drinks purchased off the hotel property to the beach front.

This hotel provided a relaxing environment. The staff were accommodating and polite, the restaurant reasonably priced, clean and the wait staff friendly.

Room was clean, staff was very attentive pool and beach were always kept very pristine.

This was our second visit to My Blue. Great and friendly staff. TV was broken but they replaced it in 5 minutes. Breakfast could have more variety day to day but still good options for an included service. We will definitely be back again.

This hotel is modern, very clean, and well maintained. The staff was incredibly friendly and helpful, and our room was beautiful and very comfortable. We paid extra for an ocean view, but unfortunately large trees blocked most of the view. The restaurant was fine, and the complimentary breakfast was good but fairly basic (eggs, chilaquiles, fruit, vegetables, bread, pastries, and ham and cheese for paninis). The beach was absolutely amazing and just steps from the hotel, and the pools were nice and never crowded—though a bit cold. The location is excellent, within easy walking distance of downtown, where you’ll find great food and lively bars.

Ok

The staff were all amazing! Julieta went above and beyond, even before our arrival, to help us book transportation to the island, golf carts, and dinner reservations for Christmas. And although she was off site, continued to check in throughout our stay to see if we needed anything. The staff at the front desk were exceptional also. And the staff at the restaurant all worked very (very) hard to make sure that the breakfast buffet was always fresh and continuously replenished. They were a great team with a great leader who worked equally as hard! The rooms were very clean and each day they gave us a couple bottles of water. Everyday they raked the beach, swept by the pool, and mopped the sidewalk tiles. Prior to our arrival I read some really alarming reviews that made me doubt our choice of hotels. Unsure if some of these are meant for their other resort, The Blue, which is close-by? So although I often think that nothing is perfect, our stay at My Blue came really close!

Delicious breakfast buffet option, the view from our balcony to the beach was absolutely stunning! Very happy with this place, definitely will go back and 100% recommend

The staff was amazing and kind. The staff was very helpful and kept everything very clean.

Amazing hotel. Carlos, Bruno and the rest of the staff were all excellent

Fantastic place very nice and relaxing