On receipt from hotels.com, it said half the room payment was paid, but when arriving, i had to pay full price of room stay and taxes. Dont know if this was a hotels.com or the actual hotels fault, but it couldve been a disaster if i didnt have extra money. When hotel.com recipt says "paid", you expect it to be paid. Always check your bank, and/or, bring extra money jus in case this happens