Overall Ratings & Reviews Luxury Puerto Caribe Boutique Hotel

The stay felt super nice with owners that made you feel like you were staying with family or friends at their home. Based on that, the service felt personalized, with lots of care and attention to detail. The room was very pretty, clean and comfortable. The pool was clean. The environment and its pool area felt relax and peaceful. Everything was very family oriented and the owners were always trying to ensure we as guests felt good, were having a great time in our stay, and that our needs had been met.

A very comfortable bed

This property is NOT a luxury property. I was forced to stay there when my original host through VRBO did not provide credentials to access the property and was moved to this property. There were no windows in the rooms except for a window into the hallway, the furniture was falling apart and broken in the rooms, lobby, pool area. The lobby was set up like a daycare, and the “front desk” was a disastrous mess of paperwork mail and caving in. It was dirty there were broken windows, propped tables, and doors everywhere. On top of that I ended up leaving the next morning and not staying the whole time and they refused to refund me money! This is by far the worst experience I’ve ever had in Peurto Rico. I’m pretty sure the owner’s family was living inside of the rooms of the hotel room. None of the pictures were accurate. It’s like squatters took over a once nice hotel that was destroyed by a huge party.

Good: Attentive, friendly owners who are very focused on customer satisfaction Beautiful pool Extremely comfortable beds Nice bathroom There is a very nice brunch place just down the street The area we stayed in had excellent sound proofing. We couldn't even hear the coquis! Bad: In order to arrive, you have to drive through an abandoned sugar plantation. At night, it feels very remote. The entrance feels like you're checking into someone's living room. It is definitely not the lobby you would expect at the price point they charge. No food close by at night, no option for breakfast in the morning

Very nice and clean

Grey Location beautiful building. Rooms are great. Loby was hard to find and very messy. Aparentemently they are still working to finish the location. Staff very friendly. Pool area very nice.

Muy hermoso todo de verdad, el personal fueron súper comprensibles mientras mi estadía en el hotel

The staff, the location, the service, nice and remote with many amenities, very clean and quite.

great family run place to stay!

I travel to Puerto Rico at least twice a year, I found this gem in March and I will go again. As a Puerto Rican that left the island when I was a child I enjoy going to places that are not too touristy I like to be around my people and this is the place! Loved and enjoyed my stay the staff was so gracious and nice. The rooms omg the rooms beautiful. My stay was for one night and regret not staying longer. Loved every second of this place will return no hesitation.

Not what was advertised

Lovely family run hotel . Extremely comfortable mattress , amazing sheets & very quiet room . Pool was perfect & private . The owners really were quite helpful & very accommodating . This is a nice place to stay if in Aguadilla .

Very unique. Friendly staff and clean

We had a great, short stay at this lovely hotel, run by the nicest couple. We arrived late and I was a bit lost so the owner actually came to meet me at the gas station and we were then able to follow him back. The rooms are charming and unique and beds comfortable! The wife at the hotel noticed my daughter left her necklace in the room and she is mailing it to us. Just a lovely couple and a lovely place to stay. Thanks so much!

Buen trato ....

I was a bit unsure at first if I was in the right spot, as the hotel looked more like a venue than a traditional hotel. I also had to wait a little while to check in, as they were busy, so I went back to my car to wait. However, due to the wait, they kindly waived my room hold, which was a nice gesture. Once I got settled in, I realized the place is truly a gem. The service was incredibly friendly, and it seems to be a family-run business, as the family was present on the premises, which added a nice personal touch. The rooms were gorgeous, and the beds were so comfortable! There’s no elevator, so you have to take the stairs, but it wasn’t a big deal. The hotel also has a very cute pool area where we enjoyed some music and bite-sized appetizers that were brought to us poolside—such a lovely touch. I was just there for a quick trip, but I truly wish I had more time to enjoy the hotel. I’m already looking forward to returning with my husband and friends in the near future. It’s a beautiful place to stay, and I highly recommend it!

Beautiful property run by the sweetest souls! Get the honeymoon suite if you can.. the tub is to die for! Looking forward to our next PR visit!

I loved my stay at this hotel. Room was very clean and comfortable. Location is perfect because its close to everything you want to do in beautiful Puerto Rico. 🇵🇷 The free parking was also very convenient. The owners were very friendly, she made me feel like I was at home. I will definitely stay here again.

Lovely property, but still in the process of being redecorated with ultra modern decor. We comment that the seats in the dining /bar area upstairs are modern but not comfortable. First impressions are always important, and the check-in area was not good, but speaking with the owners the completion of this area's renovation is planned soon. The owners/staff were very helpful in making our short stay the best experience possible. We wish the owners all the best in completing this lovely modern hotel.

Excelenre Servicio Limoieza Buen Parking