7.4
Pleasant
From 19 reviews
Cleanliness

8.6

Room Comfort

9.6

Traveler Reviews BightStays

Number of reviews per page
20
40
Top reviews
Nathan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

You can walk to mostly everywhere and the location is only a couple blocks from the CN Tower
Chris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed our stay at Bightstays, though things could have been smoother with earlier communications re check-in procedures. We still didn't know exactly what to do until 1 hour before we could check-in. Some initial guidance on what's involved, parking etc would have helped. The apartment was clean and as described, though could have done with additional utensils etc for cooking. Great to have parking and a great location. Overall a good place to stay and could be even better with some small improvements.
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Ariel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was nice and close to everything we were doing.
Jacquilyne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice Condo. Very secure. Great location.
Cheryl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Liked - near Roger’s Centre for baseball, grocery store, downtown. Didn’t Like - not allowed in until 4:50 PM and had to waste time in area with our luggage. Also, door handle to balcony broken, drapes don’t fully cover windows so very light in mornings, 3 bowls in kitchen (really?), furnace really noisy. No dresser in bedroom. Could use just a folding luggage stand in bedroom so my suitcase isn’t on the ground in the closet.
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Adrian
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Absolutely terrible experience. The property owner asked us to message her before arrival, which we did one hour prior, but when we got there, the unit old and not clean to a normal apartment. On top of that, the listing was completely misleading. The gentelman that showed us the apartment was very kind. This was by far our worst travel experience, and we’re done booking anything other than official hotels on Expedia. If you value your peace of mind, avoid these misleading and poorly managed properties! Very poorly maintained. Location was excellent, remodeling is overdue.
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Candace
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

There was a little mix up or miscommunication and I was put in the wrong room. Was a little alarming/ concerning when I came back to my room with a note implying I was in the wrong room and that someone was in my rental while I was not present. Even though I throughly followed the in instructions I was sent for check in. The room was not the cleanest, and there was several little holes and chips in walls, floors and floors boards and furniture, that I hope I will be charged for a damage feee cause the only thing I used the room for was to sleep. Cannot upload a video bit did take one just to cover my tracks. Overall was a nice place and good location but the whole room mix up situation was very concerning
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Charlot
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Don't recommend the stay, the owner of the property gave me instructions to do checkin in another apartment which was not the one mentioned in hotels.com. He was not helpful in doing the check in. Don't recommend this place.
Ryan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great spot for a few nights. The condo is a bit rough around the edges but again was perfect for a few nights to sleep and eat. Close to everything downtown
Annie
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The location is the only redeeming part about this property. The communication was poor and we didn’t get any instructions until we had to call them. Things felt cheap and kept falling off (knobs, faucet etc.) the couch was disgusting, and the thermostat wasn’t working when we first arrived. The first night was so hot that my baby broke out into a heat rash. When I communicated this to the number I was supposed to connect with if I had problems, they said that nothing was mentioned by the previous guest or the cleaners as if I was making it up? What kind of service is that… it wasn’t until I reset the power breaker and completely turned off the thermostat that it went back to normal. This was not worthy the price tag. They need to up their customers service as well as the upkeep of the condo itself.
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Michael
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Furniture was torn and dirty.
Denise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We were very happy with the location of this property. Very easily walkable to all the attractions we were looking to visit. Communication was easy. Check-in and check-out instructions very simple to follow. We would stay here again!
Leonardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The property's location is great, the building and in general the property are good. The host's communications can be improved. We never received answers to most of our questions or concerns, which was quite stressful. There is some noticeable damage in the walls and furniture, so we wanted someone to acknowledge them , but nobody did. The bathtub was clogged, so I had to unclog it. The checkin was very late (5pm). . Other than that, we had no issues
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Claudia
icon-Business
Business
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The conditions of the apartment were not good. The mattress on the bed was very old, bad for the back. You sank into the bed! The two towels were very old, just like the face towels. The curtains in the master bedroom didn’t block the light, some parts were missing. After check-in, they inform you that you can’t drink wine or coffee in the apartment. There was no hairdryer in the middle of winter, nor a coffee maker.
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Samaneh
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Absolutely terrible experience. The property owner asked us to message her before arrival, which we did one hour prior, but when we got there, the unit was filthy—dirty dishes in the sink and garbage everywhere. On top of that, the listing was completely misleading. It was supposed to be a family suite with 2 bedrooms and 3 double beds, but there was only 1 bedroom and 2 double beds. When we complained, the owner rudely claimed the 'third bed' was a sofa bed—definitely NOT what was advertised. There was no physical person to speak to, just a phone number, and she was unhelpful and dismissive. This was by far our worst travel experience, and we’re done booking anything other than official hotels on Expedia. If you value your peace of mind, avoid these misleading and poorly managed properties!
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Pravin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Generally good experience and good communication. Very clean. Great view through floor to ceiling windows in living room and bedroom. Check-in instructions were clear (although I wish I had gotten them a bit earlier ). Minor drawbacks: 1. Extra bed had broken springs(?) in one corner causing it to sag 2. Dishwasher would not stay closed and kept falling open.
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Amanda
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Parking was difficult to find but otherwise we enjoyed our stay!
Matthieu
icon-Business
Business
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very safe area with young professionals
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We have a very pleasant experience at Bightstays. It was clean, all appliances and facilities worked. By some luck and was incredibly close to Billy Bishop which was so convenient. Very nice.
Anssi
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Really nice location for family visiting Toronto. Everything in walking distance, peaceful apartment. Basic kitchen utensiles available, we cooked some of our meals. As a note the parking spot in the basement garage was really useful, but it was rather difficult to find with the instructions given.
Number of reviews per page
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40