Overall Ratings & Reviews Piso Azul Premium Apartments in Bairro Alto by LovelyStay

Our family enjoyed the stay with one disappointment. I read a review that someone was able to check-in a bit early but after 19 hours of traveling we were exhausted and hopeful to do the same. So after asking the host to accommodate an hour early check-in, the communication was slow and they did not oblige the request although the cleaners were finished and room was ready. I believe it was the communication between the office and the cleaners that was most likely the issue but it’s not for me to make excuses for them. I also understand this was also within their right so take it with a grain of salt but a week later it still doesn’t sit well. The rest of our stay was flawless. Area in general was centrally located and the city, the sights and the cousine surpassed our expectations. Very easy to have a great time.

The appartment looks great in the pictures and is as advertise, however the unit had a leaking air conditioner, that fill the bedroom floor with water. The management company did not respond to my messages, and only when I call them several times did they answer. The issue was never resolved and they gave me a $200 refund. I would have preferred that the air conditioner would be repaired. The unit is located with in a few meters of six bars, with crowds filling the street around the unit till four in the morning.

Very spacious property clean & very nice.

Buena ubicación