Stone Willow Inn

Explore Stone Willow Inn
8.2
Very Good
From 311 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.0

Traveler Reviews Stone Willow Inn

Number of reviews per page
20
40
Top reviews
Monica
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is not a very clean hotel. The whole place had a stinky damp, sulphuric smell. The restaurant was never open at all the three days (two nights) that we were there. We couldn’t even get a coffee. The gym is a closet sized room. The sink in the bathroom has nowhere to put your toiletries. They never cleaned our room or gave us new towels even though we put the “please make up our room” sign on the door. We didn’t even have a bath mat. We had no extra towels at all. The stairwells were actually really filthy. The rooms are quite large- which was nice, but the whole place felt damp. I would not stay here again.
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Julie
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spacious room. Quiet setting. Room had all the amenities you would need - fridge, with a separate freezer, single cup coffee maker, microwave, big smart TV, lots of hangers, suitcase stand. The owner texted me room details and called to make sure I got the text! That was very nice. Under ownership so the restaurant has recently closed. We found the room a little chilly and only got it up to 67⁰ F.
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Mary-Lou
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were helpful and very accommodating. The Inn was older and showed some ware but served us well for our 1 nights needs. Parking was ample and the Inn was close to St. Mary’s Golf course for a wedding. It was convenient
Kimberly
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was okay. Coffee area was very dirty as was the coffee maker. Room was damp. Sheets felt wet and it was uncomfortable to sleep there. Towels felt damp. Hair on the floor that wasn’t ours. Feet dirty after walking in room a few times. There was a cicada or a cricket in the room the whole time and it was so loud (we could not find it as it was behind heavy furniture). No front desk staff. No one answering the phone or responding to provided methods to communicate. If it wasn’t for the young blonde staff person who was really trying, I’d have given it less than three out of five. One of our travel partners left at 9:00 pm, choosing not to stay due to the conditions of the room.
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Tammie
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with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is over-priced. The beds are older mattresses, not unbearable though. Our friends found their room to have an odor and their sheets were not clean. They ended up leaving and not even staying. Even though we were sent a link to check in, we were unable to select our room. Don't even bother to try the "chat help" because no one will answer. There was no one at the front desk upon arrival and when the guy finally showed up after repeatedly ringing the bell, he could barely speak English and seemed to be clueless as to the operations of the place and bothered to be even attending to us. At around 8pm, I smelled smoke so I asked the girl that was roaming the hallway what it was and she informed me that it was their wood fired sauna. Well, you should rethink that situation because smoke went through the place, so much so, that it was burning my eyes. I did like that the floors were not carpeted and we had breakfast there in the morning and it was yummy, albeit pricey ($54 with tip).
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Cindy
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with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and contactless entry was different but enjoyed.
Corinne
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with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Looks like it needs an upgrade. Seems almost like it's almost abandoned. Front entrance is not welcoming at all. Not staffed when we checked in or when we left around 8:30 am. The room has no lights except for the bathroom and around the door. If you wanted to read in bed you can't. There was a table and 2 chairs in a corner- again no light. We left the bathroom light on so we could see if we got up in the night and the ceiling fan made awful noises. The bed was comfortable but we did not sleep well because of the noisy fan. Overall very disappointing experience.
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Blair
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

2 separate fire alarms, with evacuation of room, due to bugs getting into the hallway. No overnight manager onsite to organize evacuation. Guest had to call fire department. Noisy and ineffective wall AC. Only one light in the bedroom. Poor quality soaps. Door did not shut properly, needs reshimming. No elevator to second floor. Positive side, room was large but no sofa/ side chairs. Room was clean. Management gave a partial refund for the very unsatisfactory night stay.
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Michelle
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The front desk staff were very friendly and helpful and the room was big and comfortable. Well-maintained property.
John
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place to stay in St Mary’s and it is close to Stratford. Quiet place. We never saw anyone that worked there, but that was okay.
Lisa
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfortable stay. Travelled during prime farm season. The smell of manure/ fertilizer was very strong. Thankfully not much in my room.
Josh
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Easy parking friendly staff
Helen
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is lovely on the outside, but drab and in need of a refresh inside. The room was large, but all 3 light sources were clustered near the door with only 1 of the 3, a table lamp, in the bedroom. There were 4 comfortable chairs and a small table, but with no light any where near any of them we could not read or play a card game. We never saw a human rep in the hotel or outside. A sign indicated a restaurant, but, other than an empty outdoor patio, we saw no evidence of it. This was a very disappointing stay.
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Douglas
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with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Convenient for wedding venue accross the road
Janie
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed here for a wedding at St Mary’s Golf course. The location was perfect and the rooms were well maintained and clean. Check-in was very quick and seamless and staff was friendly! Would recommend.
Linda
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Check in was awkward. I had to pay for the entire stay in advance. We couldn’t use the tv because we weren’t given the PIN. I had to call for help.
May
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean,easy check in and check out. No resturant.room was clean and bed was comfortable. Could have used more towels .
Lisa
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

EXTREMELY OVERPRICED The building is extremely old and has not been updated. Old AC units Bathroom and sick were dirty. Windows dirty...I would definitely not recommend
Ann
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We were on the main floor…found it very noisy…around 11:30 there was running around and loud bangs from the floor above
Kelly
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was clean. Common areas like hallways lobby needed cleaning. There was manure smell due to location near fields.
Number of reviews per page
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