Kind and friendly staff. Well located and great rooms

Stayed here 2 weeks for 7 days here and within the first 6 hours I’d fallen in love with the hotel. Breathtaking views of the ocean, luxurious interior designing, clean bedding, amazing food, and most importantly- warm and welcoming staff who were there to help with every question. The area is full of restaurants, cafes, and shops within walking distance. The rooftop view with the pool and ocean is exactly as seen in the pictures. I want to especially thank the rooftop Want to thank Ilse and the owners and staff at the Portside restaurant and bar for the hospitality, will certainly be back soon!

Spent a day here after holbox and it was perfect. Amazing amenities like the rooftop pool and bar, super clean and modern rooms. Location was very convenient - highly recommend

I've stayed three times, and the last time they gave me the ugliest and most unsafe room. It was on the first floor, and the sliding door wouldn't lock. I don't think I'll return.

Un hotel muy bonito la recepcionista Ilse es muy amable me gustó mucho volvería de nuevo ahi

Nice place! Very walkable. Could hear live music from a nearby bar at night. Lovely rooftop pool!

Smaller than the other properties, but is well worth the stay. Great friendly place to visit. Great quality staff.

Muy bonito, limpio, excelentes amenities, y muy amable personal en general

Very clean room the room was ready early and I didn’t have to pay for early check in clean room no complaints

Great place to stay. Excellent value and great location.

Great locaation

Things overall were good

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There was no table or chair in my room. No comfortable place to read.

Good properly located within walking distance to beach, shopping and restaurants. Everything was clean but the sheets and towels were stained. Staff is great and they always have coffee, tea, juice and some pastries. Parking can be tricky but it was safe. Definitely would recommend for a short stay. Down side was that the pool closes at 9 and the tights shut off.

Clean, quiet, comfortable, safe and great price

Nice staff, great location, much improved over last year, I'll be back

Staff at Areia are awesome! The pool has a beautiful view. The restaurant/bar and staff are awesome! We had one of the penthouse rooms and it was very nice. We enjoyed the lounge chairs on the lanai and it had a plunge pool We read previous reviews and knew the elevator wasn't working which is fine, we typically use the stairs. There was a refrigerator and safe in the room so that was very helpful. It was a bummer that the water available to all was in the lobby and there was no ice machine or ice available. Wifi worked fine. The TV had Netflix available if you logged in. There were some other free options which was nice. The breakfast was pastries which was fine (again we read prior reviews so that was helpful to know). We aren't coffee drinkers-the coffee machine in the lobby looked adequate. At night, you could hear the loud music from the restaurant/bar behind the hotel. We stayed a week and the music seemed to stop later on the weekends. The location is perfect for us-easily walkable to restaurants, bars, the beach, the grocery store-everything! We will definitely return.

While it is comfy enough. Pool is on top floor and elevator broken for many weeks. Hotel eventually allowed cancellation but didn’t refund full correct amount and has been a battle with them. Pool very cold water. No hand railing on stairs, so don’t stay if you have mobility issues because elevator seems to be broken a lot. If you booked because you need elevator and it’s not working, they don’t really seem to care much. They also blamed Expedia when Expedia says hotel is in full control of the charges, so you’ll get the runaround on any changes you make.

We booked a king bed room, and it seemed smaller than a standard hotel size. There are no drawers to put your things in. If you only have a backpack or carry-on, I think you're good. The bathroom floods when you shower as there is no threshold and no door. It is just messy. The bed, though, is super comfy. The best part! The location is excellent. Breakfast/bakery in front and pizza restaurant just downstairs. Walk to everything.