Muy limpio y bonito

Room and service were both very nice. The hot tub in the cabin was excellent! Aromatherapy and jets were great!

Beautiful hotel, the room was very nice, clean and comfortable with wonderful views. Thank you

We visited from the States, and we really enjoyed our stay! I loved that it was higher on the hill above the other hotels and had the perfect view of the Peña de Bernal. The staff was very helpful, and someone was always at the gate to make sure we could enter, whether we were driving in or walking in. Downtown was maybe a five-minute walk down the hill, which was perfect (but you need to be okay with walking up and down a hill on somewhat uneven roads). The wineries were only about 20 minutes away, which was where we visited for an entire afternoon. The breakfast was convenient and delicious as well- there was cereal, chilaquiles, eggs, yogurt, and fruit every morning. We would stay here again!

The room I got had a great view of the monolith. However there were a lot of flies in the property which didn’t seem hygienic. The included breakfast does not have many options. Also they charge me twice, once for confirming the booking and second one when checking in. The booking one is cancelled on the spot however the refund does not happen immediately, it can take weeks so be prepared for that. Overall I feel the prices are not justified

Sure! Here’s a naturally worded, native-style review in English: ⸻ Unfortunately, I wouldn’t recommend this hotel. The room didn’t have air conditioning, which made the stay really uncomfortable. The beds were of very poor quality—hard to sleep on—and the bedding felt cheap and worn out. They also didn’t provide basic amenities like body soap, which is really surprising for any hotel. To top it off, checkout was incredibly slow. They insisted on checking each room manually before letting guests leave, which felt disorganised and unnecessary. Definitely not worth the price.

Highly recommended

this property has a very nice location, but the service is terrible starting at the gate, lack of services as well as extremely poor food service, never received information about amenities or other services. The water for the shower is extremely hot or cold, not able to regulate. Pictures of the property are beautiful but once get there everything was deceiving.

Amazing hotel with great views of Piña de Bernal. Staff is super super helpful, would love to come back

Gracias por todo y en especial a Héctor por tomarse el tiempo de explicarnos todo.

Alguien estuvo cortando leña en la noche. Hacía mucho ruido

I considered a lot of options in Bernal but I'm glad I chose this hotel. I felt very safe and cozy. The view of the monolith was unbeatable! The staff were welcoming and breakfast delicious outdoors. My room and the grounds were like a fairy tale!

Hermoso lugar. Excelentes vistas. Bonito ambiente. Hacen falta cafeteras y un restaurante.

Todo muy bien excepto que pasaba mucho personal del área de remodelación enfrente de la habitación y como esta tiene grandes ventanales, resultaba un poco incómodo, pero he de reconocer que las personas muy respetuosas.

Las instalaciones están bien. Sin embargo, el señor de la recepción del día nuestra llegada fue extremadamente grosero, parecía que nos hacía el favor. El hotel es muy caro para lo que es y la verdad que lo principal es la ubicación. No repetiría este hospedaje

Precio muy elevado en expedia

Es un lugar muy bonito, con un interiorismo muy bien cuidado, el desayuno bueno, el café de olla delicioso, a unos pasos del centro, excelente servicio, estacionamiento grande, solo deben revisar que el agua de la regadera no salga muy caliente o sale muy fría

Muy caro para lo que es. La habitación es bonita pero no tienen áreas recreativas. El servicio y la atención son malísimos, lejos de estar a un nivel de un hotel que cobra esos precios. Un reglamento del terror donde no te sientes seguro y te quieren cobrar por todo. Vasos desechables y ni siquiera ponen kleenex en el cuarto.

El personal muy amable . La habitación bien pero creo que podría mejorar, la presión del agua para regadera y tina fue muy lenta . Más de horas para llenar la tina. Las toallas necesitan cambio

Todo muy bien, todos super amables