Lakeview Hecla Resort

Explore Lakeview Hecla Resort
8.4
Very Good
From 286 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.8

Traveler Reviews Lakeview Hecla Resort

Number of reviews per page
20
40
Top reviews
Arjay
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pool is good but i think it’ll be more better if there’s a small slide for kids (small ones 4-7yrs old). The existing slide is extreme for small kids. It’s good tho.
SHERRI L
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a great place to stay with adult pool, spa, family pool and slides, golf course nearby, restaurant and bar, plus you canorder drinks in the adult area pool, with an interior pool that leads to the outer pool area. There is a spa, and many different trail systems along the beach.We came at the first part of May, and some of the trails, were not passable with deep snow.
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Mary Joy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

it was nice
Inderjeet Singh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was great , Specially for food fire
Tracey
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The adult pool area is unfortunately starting to show its age. Time for a refresh.
Jasmine
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms and pools are dated and not deep cleaned at regular intervals. I always bring my own cleaning supplies and the tiles, tub, and floors were dark brown. The toilet seat had pee under the lid and hinges. The bed frame had crumbs, hair, and dirt, although bug/pest free, the mattress has some staining not related to past bed bug activity but from years of wear and tear and people bl*eding through the bed covers. The family pool was unfortunate. There is absolutely no ventilation. It caused immediate eye/throat burning, chest tightness, and dizziness. It’s been 2 days since being in there for 6-8 minutes and I have a persistent cough and nausea. A door was opened as a solution, but it was still not at standard conditions. The indoor oasis needs some upkeep. It is nicer than the family side. All pools have some yellowing I’m assuming from the hard water use. There is dirt and cigarette butts in the pool. I will say that the adults side is better kept, but needs some updates and a cleaning every few days to vacuum the debris and leaves from outdoors (leaves are expected especially being a heated outdoor pool so there’s not much complaints about that). I will say the temperature was amazing. The lobby and restaurant is very nice. The spa is also amazing, I just wish I was told not to book at the end of the day or I can’t access their lounge, teas, or their full experience. The restaurant is 5/5. Average price, excellent food and accommodations + allergy friendly!
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Theresa
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spa was excellent. We were
Raymond
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool was warm and relaxing, the staff was very friendly and the food was delicious
Debbie
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We will go back just for the pool, awesome!
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Melanie
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We bought ice cream cake for our sons surprise birthday, sadly it melted along the way from winnipeg and the room freezer wasnt helping. I asked the staff for a favor to help me freeze the cake and Vik and Noor/Nur helped us with it. So greatful for them and the hospitality that every staff has is priceless. This is our 2nd time celebrating our sons birthday at Lakeview Hecla
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Jasmin
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed there for just two days during our trip. The staff was fantastic — attentive without being intrusive. We truly enjoyed our time. The outside pool area was closed for maintenance, but that’s expected eventually, so it’s not a big issue. The sleep was incredibly comfortable — like sleeping on clouds; I’ve never felt this rested! Unfortunately, the spa experience was disappointing. I had planned relaxing treatments with bubbly wine and candles, but I didn’t even get to that. When I inquired about availability, the staff looked annoyed when I opened the door, but I asked anyway. I was told the next opening was in two weeks. When I mentioned I was only there for two days and asked to be notified of cancellations, the staff member simply said “oh too bad” and rolled her eyes. A few years ago, I had a similar experience trying to book an appointment at that spa. Nonetheless, we will definitely return to the resort — I’ll just skip the spa. Thank you for a wonderful stay.
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Shane
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Always a great
Jean
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I've noticed some improvements in the facility since the last time we were there, room is clean, staff are friendly and good food in the restaurant with reasonable price.
Taryn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice stay
Libin
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good
Heide
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Spa was fabulous pool area is run down steam room out of order. Pool area could use some TLC
Linda
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The pools were relaxing and not overly crowded. The steam room and small hot tub were out of order. But the spa did not disappoint!
Matthew
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The view was as expected for the season and we did not use the Spa. Room was clean, toilet is not secure to floor. Staff are not what I would consider pleasant, and get in your way rather then work around you. I don't feel they appreciate that we come out of our way to be there, this is a luxury.
Laurie
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice place to stay for families
Number of reviews per page
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