El Encanto Lofts

Explore El Encanto Lofts
10.0
Exceptional
From 4 reviews
Cleanliness

10.0

Room Comfort

10.0

Traveler Reviews El Encanto Lofts

Number of reviews per page
20
40
Top reviews
Javier
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean loft, good shower, comfy bed. Road noise not a factor. Would not stay here if I had a car as I saw a broken car window twice in 3 nights right in front of building. The building has a locked gate so the building felt safe.
Guillermo
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean studio. Smart TV. Some vehicle street noise, I slept with earplugs. There is a Walmart express right in front.
Edgar
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I had a poor experience with this reservation. The address listed on Expedia was incorrect, which made locating the property frustrating and time-consuming. The surrounding neighborhood didn’t feel safe—especially when leaving a vehicle—and to make things worse, there was no parking lot available (WHICH IS STATED ON THE RESERVATION BE CAUTIOUS AND READ ALL DETAILS NOT WORTH THE HEADACHE.) During my conversation with the representative of Expedia, I offered to share my live location or even connect via video call to verify the discrepancy in the address. Unfortunately, my concerns were dismissed, and no meaningful assistance was provided. As a result, I was left without a safe place to stay and lost the money I had paid for the reservation. Ultimately, I left and lost my money rather than risk staying there. This was not at all what the listing advertised. I book through Expedia often, but this listing should be removed—it reflects poorly on the platform and poses a potential liability. The customer service associated with the lofts was also extremely unhelpful. They did not resolve the situation and showed little regard for the guest experience. I strongly advise caution before booking here.
Read More
Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Clean, quiet, convenience, Clean
César Armando
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Demasiado cómoda y práctica! Hay todos los servicios cerca. Ampliamente recomendable.
You’ve read all the top reviews.
Number of reviews per page
20
40