Overall Ratings & Reviews Hotel Mágico del Mar

Great location. Cool hotel. Great staff.

See our check-in response for details. Otherwise this is a great boutique hotel well located in La Paz . Would recommend it .

The staff was accommodating and provided most things we asked. I would stay here again if needed.

The second floor rooms have no outside ventilation so when the sewer smell came in via the ac I got panicky. They gave a new room which was better so I complained again and they put me on the third floor. The room would have been great except for the broken toilet seat and the fact that the toilet was improperly installed and rocked an inch back and forth. I never saw another guest while I was there so word must’ve gotten around. A creepy feeling indeed! The facility is unfinished with lovely murals and tile work but unconnected trim and other clear signs of money problems. The restaurant never opened , so no free breakfast and the price came in close to 140 us but showed around 100 on Expedia

This place is an overpriced dump

I needed a room at short notice, and the price fit my budget. The 2:00 check in was convenient. However, for some reason the person at the reception desk needed to call his boss before honoring my reservation. The room was clean, the shower was nice, and the bed was comfortable. Also, there was a nice view of the bay from the terrace. I had to ask several times for soap, the controls to the air conditioner and TV. At least I received the soap.

First of all, when we arrived, the man at the reception area asked how much I was quoted by Expedia for my reservation. He didn’t bother looking it up. He said the prices have changed and that we could have a smaller room for the originally quoted price. He said prices have gone up and they advised Expedia more than a week ago. I told him that I made this reservation about a month ago. As I was getting ready to find another hotel, I was approached by another woman and man. They were friendly and considerate as it was already dark and we’ve been traveling all day. The young man called someone. He found my reservation and honored the quoted price. We we went up the the room, there was a bed, 2 chairs, and a small table. The pillow cases were dirty, the sheets had a big yellow stain on them, but looked clean. The shower took about 15 minutes to heat up and the water kept going in and out. The bathroom sink was dirty and we had a open shampoo packet. I went to speak to the friendly lady, Laura, and she offered us another room. We went into the other room and the sheets were not changed. Disgusting! Once we laid down, the bed was hard as a rock and very unstable. The next day, I asked for a blanket, two extra pillows for a Cal-king bed (we only had two small pillows) and washclothes or hand towels. The blanket never came, no washclothes; we did receive hand towels only. The next morning, we discovered our rental car had been broken into. We had a new T-shirt stolen.

It was great-everyone was polite and helpful. Price was reasonable, clean and attractive-

Pros: renovated building and clean. Close to beach boardwalk. Friendly and helpful check in. Cons: very strong revolting sewage smell in the room, so i had to intermittently leave the room door open.The room didn't have a window, and was claustrophobic.

I have submitted many reviews and am very careful in my response especially if I am disappointed. I understand many businesses rely on favorable reviews but in this hotels case, well here is my review. Arrival was smooth, my room was ready and the manager/owner took my payment after reluctantly comparing his posted prices to the Expedia posted price. I was booked and paid for 14 nights. Room was clean but not a spot to hang any clothes and very small, no window. Hotel was quiet the first night with no noticeable street traffic. Four blocks to the ocean but be advised that the walk is steep coming back from the ocean. Bed was comfortable and the shower was good, just give it a few minutes for the warm water to arrive. They say there is a restaurant and yes there is one, but it is rarely open, very few items, not very good at best. Day two I unfortunately had to reduce my trip to 8 nights and discussed with the same manager/owner about a refund for the adjusted nights and he said " no problem, we will refund your card, just give me a couple of days to send it to the accounting department ". Well no refund, excuses every day why he couldn't refund on my card, said I need to talk to Expedia, eventually said no refund but would give me a credit for paid nights. Communication was poor at best with trying to get Expedia to assist in some way. To say the least I have now started to deal with the credit card company and the hotel with no reply from the hotel. Sorry Espiritu

I had a confirmed reservation at this hotel. Friday afternoon, the day we were to check in, the hotel called to say that they were full and we couldn't have our two rooms. They told us we could stay at another hotel where they had found us rooms for twice the price! Would not use this property again.

The staff here are so friendly and helpful and the room fit our needs perfectly.

I liked that it was clean and staff was friendly. What I didn’t like was that Google map will not take you to that location. We got lost two or three times heading back to our place. I also did not like that when we came home at 12:30 AM after going out to have dinner and drinks, we had to call someone from the front door just to let us into the lobby and upstairs. Basically, you have to wake someone up to come open the door for you

Great location, mostly locals, great restaurants/coffee places at walking distance. If you want to immerse yourself into La Paz “vida” this is it. The hotel itself has a weird set up, didn’t saw the “boutique” and the parking was on the street (relatively safe and easy) My main complaint is that there were no amenities in the rooms. It would have been nice to be able to have a cold drink or have coffee before the kitchen opens. On the other hand, the whole staff starting with the manager is eager to help and accommodate your stay.

El servicio y la atencion de todos fue excelente.

We arrived and there was no one at reception, just 2 workers who were refurbishing the restaurant. They tried to help by calling the manager's number, but no answer. I then call the hotel number provided by Orbitz: the former manager answered saying they don't have this property anymore and couldn't do anything for us (Orbitz: Update your numbers!!). There was a hotel a block away so I went to inquire about rooms. In the meantime the espiritu Santo hotel manager appeared and we told him we have been waiting for close to an hour under the sun and that we were going elsewhere. He just replied "OK". No apology, no nothing. This property is undergoing refurbishment and in the future it could be a nice place, but as of now, it's just constriction site with no staff in charge.

Great location with friendly staff. Great beds by the way.

Great service, loved the mural in the bedroom. The shower drain needs attention.

The property was very conveniently located just two blocks from the malecon, in walking distance to many restaurants and local venues. We understand that due to Covid, the hotel's amenities were reduced. However, the location enabled us to have a great time in La Paz. The hotel was pet friendly; we brought our dog and she also enjoyed her stay at Espiritu Santo. Thank you for making us feel welcome.

This a beautiful place to spend the night ,