Dear Sir/Madam, Warm greetings from Grand Saya Hotel. Thank you for your positive review. We are delighted to learn that the comfort, cleanliness of the hotel, the friendliness of our staff, and our excellent service have left a positive impression on you during your stay. This appreciation motivates us to continue maintaining our quality service standards. We look forward to welcoming you back for a more memorable experience on your next visit. Sincerely, Guntoro Purnomo, General Manager