Overall Ratings & Reviews Hotel Loma Verde

The property is nice and the room is clean, HOWEVER, the staff is rude and is not helpful in any way whatsoever!! I would never stay here again. I was a victim of theft and the staff could not be any less helpful or compassionate. A tour guide from a private company was assisting me with my situation and came to the property to assist me. Because I did not have a phone (it was stolen), the tour guide asked the front desk to contact me so that I could be helped. They were extremely rude to the only person that was assisting me and did not give me the any messages left for me. Horrendous customer service!! Awful!

I really enjoyed my stay at Loma Verde because it had a washer/dryer and the apartment felt as if I lived there. I especially liked that I was only 12mins away walking distance from Provenza, and all the other bars including restaurants at the main strip. The hospitality and service at the hotel was really excellent especially from Mateo because he always was on top of my request. I'm looking forward to coming back to Loma Verde because it has 24 hour security, and they have a gym, sauna and also steam room. Thanks Paul, and the rest of the staff!

The one bedroom condo was decorated beautifully and is modern and is the perfect size for longer stays! Five star comfort. King beds! It's just nicer if that's what you have at home. Security and staff have been great. More of a family style place. Not sure what the visitor policy is, but I would guess they only want registered guests here. The pool would be the perfect temperature if they had a Jacuzzi or hot tub also, but otherwise is a little on the cooler side. They do have a sauna which has to be booked, but if empty, you can jump inside for a few minutes to warm up for the short walk back to your unit. No alcoholic drinks allowed at the pool, which makes the pool not so useful, but make sure to get some generic plastic cups as labeled cans are not allowed. I enjoy the walk downhill to Provenza area before sunset, and then I always just take an Uber home after dark to stay safe and avoid the uphill walk.

Felt save. Very clean. Front desk polite and friendly. Like that they have security 24 hours.

Very good for families.

I would first like to say thank you to Loma verde for hosting me as this was a fantastic stay to say the least. I came here with the heavy heart of my dad's passing. Nonetheless the Loma verde team treated me with so much love, compassion, kindness, and respect. I would like to give a special thank you to John! John along with his front desk team made my stay so warm. It was nothing I could not ask they were there to always answer any questions or service you in anyway they can going beyond the call of duty! Just an outstanding front desk staff to stay the least especially JOHN! He made my stay here so pleasant and so kind. I am a solo traveler, and even when I was out the front desk, Wood sent me a message. Just making sure that I was OK and safe and sound. The security team was outstanding as well always friendly, but not too friendly… always polite and completely made my stay here feel so absolutely safe! There's also another young man At the front desk who just always made my day with the warm smile on his face when welcoming me! Even helping me with pesos when I didn't have any both him and John or just a delight and they were the reason I extended must stay because I felt like "Home Away From Home". Special thank you to this incredible staff for such a warm and loving stay. I'm looking forward to coming back in the same apartment unit as it truly felt like home. Not so expensive but worth every penny. I truly love Loma Verde Hotel... Thank you so much! Xo Tiana H.

The unit was spotless, on-site staff very helpful & the location is excellent for Uber rides anywhere in the City. The pool, sauna & gtm are perfect & the other guests were very engaging in-spite of our language barriers at times It is also a quick walk to restaurants & cash machines. I recommend the complex & this unit to anyone traveling to Medellin.

This is the best hotel I've stayed at in Medellin, and it isn't even close. Superb, English speaking staff. Security is top notch without being overbearing. Everything is up to date and anything I needed was already in the room, literally everything was thought through, there was even laundry powder already there. The whole vibe was incredible, I walked down to Parque Lleras and took a cab back up daily. I am only staying here when I visit Medellin, no more looking for the right place anymore. Should be 6 stars.

Staff were welcoming and provided great service. Check in was quick. The room exceeded my expectations. Everything very clean, neat, comfortable beds, smart tv with Netflix access, desk in the living room to work, cozy sofa and a complete kitchen with everything you need. The hotel is well located in El Poblado a residential and commercial high end neighborhood in Medellin.

Super modern und toller Service. Wir wurden sehr freundlich empfangen. Tolles Apartment in dem wir uns sehr wohl gefühlt haben

Quiet up to date apartment Very good

Wenn du die Wohnungen buchst, musst du für die Zimmerreinigung extra bezahlen und bekommst frische Handtücher nur auf Anfrage. Wir haben unter anderem auch eine Rückerstattung für die Tage wo nicht gereinigt wurde angefordert und bis jetzt keine Antwort erhalten. Nichts für mich - nie wieder!