9.6
Exceptional
From 172 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

10.0

Traveler Reviews Hotel Casa W

Number of reviews per page
20
40
Top reviews
Yana
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, great breakfast, helpful front desk. Would stay again.
CARMEN
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I really wanted to love my stay here but the most important thing in determining a great hotel room is how you sleep. This was an issue because first of all the foam mattresses on the beds were very firm, along with a very firm foam pillow, and then one fluffy pillow per person. It was very hard to get comfortable because the mattresses were so hard. Secondly, the bed frame was literally on the ground, so the surface of the bed was probably just a little over a foot and height. This is an issue when you’re a senior citizen with bad knees, bad back, and a partially functioning hip. There was no place in the hotel description where this was mentioned otherwise I never would’ve booked it. However, I did explain to the hotel when I made the booking that we are seniors and we needed to have or would’ve liked to have had somewhat of an accessible room i.e. not have to take stairs up and down. On top of this, we were in Europe during a heat wave and the last night we stayed there was no air-conditioning. There wasn’t even a ceiling fan or any way to keep cool so a sleepless night. Not to mention that if people are walking or talking in the hallways at night, it was very loud and we were woken several times, so wow the hotel is in a quiet area of the city, and by the way, the location was great, all these things added up to not getting any sleep! The service, the breakfast, and everything else was fantastic.
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Jackie
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with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great breakfast, great staff
Andrew
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with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great value. Very helpful staff. Good AC.
Ian David
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with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very well located for both walking to the main sites, also close to the public water bus station at San Toma. Small friendly hotel. Always a smile and very helpful. The breakfast was very good. Good coffee! Room good.
Alun Stuart
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with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great boutique hotel. Exceptional staff, great location, well sized and equipped room, super shower and the buffet breakfast was super.
Holly
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Helpful, kind staff, a great breakfast, and clean, comfortable rooms!
Tammy
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All of your staff is amazing - to the point that on Tuesday morning your staff let us follow him to the bus station when are transportation was cancelled. Everyone was so helpful! Thank you for a wonderful stay
Simon
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, only a 10 minute walk from the station and taxis. Good breakfast and really friendly staff.
Vikas
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful stay, we loved it!
Anna
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed our stay at Casa W. We loved the location and design of the rooms. Breakfast was great with amazing cappuccinos in the morning. We were able to open our windows and enjoy the sights, smells and sounds of Venice. The property was in a good location with only a 15minute walk to most everything. The staff was very helpful.
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Mary
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved CasaW!! Would highly, highly recommend. It was our favorite hotel stay during our honeymoon through London, Venice, and Rome. The front desk gentleman who worked evenings the night we checked in was very helpful and friendly, helping us locate a nearby pizza shop that was still open by the time we got in. Plus the pizza was delicious (Trattoria San Toma). Our room was very spacious and clean with a nice bathroom. The shampoo and conditioner were lovely and smelled amazing (green tea leaves for the shampoo!). My hair felt super shiny and clean. The air conditioning worked brilliantly. We even had little hotel slippers which were unexpected but a nice touch!! The location was also very nice; with the closest water bus stop being San Toma. The breakfast buffet was a delicious spread -- pork sausage with rosemary, scrambled eggs, bacon, fresh bread, croissants, assorted pastries with nutella and jams, fresh fruit, orange juice, variety of yogurts. They also will even make you a cappuccino.
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Senthuran
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This stay was extremely comfortable and the hotel staff were wonderful! Would definitley recommend staying here if you are in Venice. It was situated in a quiet area but all the main sites and attractions were easily accessible.
Marc
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location in a quieter area but still very handy for the ferry. All the staff were so friendly and helpful. Everyone had a smile. Would highly recommend.
Fatima
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a wonderful stay at Hotel Casa W. After a long walk through Venice with our luggage, the cool, fresh-smelling hotel and warm welcome from the staff were exactly what we needed. The room was spacious and comfortable for our family of four, with great air conditioning and a beautiful canal view. The hotel was spotless, well-maintained, and in a fantastic location. We would definitely stay here again and highly recommend it.
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Fabiola
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El hotel es excelente. Todas las facilitates y habitaciones están bien limpias y muy bien cuidadas. Los empleados muy agradables y serviciales. Excelente desayuno. Buena localización.
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is lovely out of the way hotel that's a wonderfully tucked away from the crowds. It's modern and elegant with nice, efficient design details throughout the room. The staff are wonderful and extremely responsive. Will definitely book again!
Jeannette
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful and friendly staff. Very clean rooms!
Phyllis
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with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was extremely friendly, breakfast was top notch, rooms were clean and the location was perfect!
Conrad
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All of the staff were helpful, kind, and accommodating for all of our needs. The room was beautiful and clean. The daily breakfast and staff maked the perfect start to the day. The location of the hotel is set back in a quiet neighborhood with quick connections to the grande canal. 3 wonderful restaurants just a step away from the front door. I would highly recommend staying.
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Number of reviews per page
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