N***n
Leisure
5.4
/10
Reviewed 7 week(s) ago
It was a very disappointing night, I'll never come back. When I went up, one room was occupied by a Western guest, and the other by a Korean guest. The language barrier made communication difficult and unpleasant. The staff apologized and I overlooked it, but when I used the facilities, I noticed wet toiletries from the previous guest hadn't been cleaned up. The reception staff needs to double-check that someone escorts guests to the rooms to avoid confusion between different apartments and hotel rooms. The cleaning staff should conduct thorough checks before allowing guests to use the facilities.
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